Senior Analyst - Claims Advisory

Description:

We are seeking a talented individual to join our Senior Analyst - Claims Advisory at Marsh. This role will be based in the Seoul.

We will count on you to:

• Reviews and understands incoming documentation and new claims notifications, informs all relevant parties of any potential problems or contentious claims, and seeks guidance or advice where necessary or refers to Claims Advocates to ensure the proper processing of claims.
• Identifies which policies or parts of the coverage that may be effected by incoming medium value claims from middle-market to large and/or medium complexity clients, seeks validation where necessary, and advice where uncertain or clarification required to ensure the proper protocol is followed.
• Determines coverage for incoming claims of medium complexity, of medium size, and/or for medium sized-clients through use of their knowledge of the policies as well as communicating with Underwriters Insurers to help their clients manage their incoming claims and ensure that claim management processes adheres to established standards.
• Reviews escalated issues pertaining to claims processing and claims complications, provides resolution or defers to Claims Advocates for their technical expertise in order to ensure proper application of pertinent claims policy, actions and calculations of claims rates, and determines next steps.
• Liaises with clients for specific claim-related issues or client service concerns to resolve issues of moderate complexity.
• Communicates with clients, colleagues, third parties or insurers on an ad hoc basis to receive status updates, information requests, instructions or query resolution; may also provide advice to clients on common claims topics.
• Generates and supplements claims reports to ensure accurate records are produced and distributed.
• Facilitates collection from insurers on medium-sized claims and tracks the different parts of claims being paid for various claims settlements in order to keep orderly record of ongoing work.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.