Senior Community Manager

Company Description

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!

Job Description

We are looking for a passionate and experienced individual to join our team as a Senior Community Manager. In this role, you will design and execute community activities revolving around our brands and constantly think of innovative ways to engage with the members of our community. You will work on projects within The Witcher and Cyberpunk 2077 universes, engaging with our global community and ensuring our players experience memorable moments that extend beyond our games.

Key Responsibilities:

• Engage with the community on a daily basis through a variety of owned social media channels and discussion boards.
• Design, execute, and report on community programs and activities for all projects within The Witcher and Cyberpunk 2077 universes.
• Develop strategies to help our channels grow, converting players into engaged community members.
• Coordinate team efforts to deliver planned communication.
• Identify and collaborate with the most prominent community members to engage them in various initiatives.
• Serve as the link between the community and our studio, reporting on key topics and nuances discussed by players regarding our games and other projects in development.
• Plan, attend, and run dedicated, in-person community events as well as support the company's presence during general industry events.
• Assist in planning, overseeing, and spending the global community budget effectively.
• Track, measure, and report on community sentiment as well as growth across owned channels.

Qualifications

• 5 years of proven experience as a Community Manager or in a similar role, preferably in the gaming industry.
• Strong understanding of community engagement and social media management in the video game industry.
• Experience working on projects in cross-departmental teams and with external parties.
• Excellent communication and interpersonal skills.
• Very high proficiency in English.
• Ability to think creatively and strategically.
• Experience with tracking and reporting on community metrics and sentiment.
• Familiarity with The Witcher and Cyberpunk 2077 universes is a plus.
• Strong organizational skills and the ability to manage multiple projects simultaneously.

Additional Information

Working mode

• Hybrid: working from the Warsaw studio for a minimum 1 day a week.

Perks & Professional Growth

• Flexible working hours — start your workday anytime between 8:00 and 10:00 AM.
• A welcome pack filled with goodies — to help you feel right at home once you join the team.
• Trainings, lectures and courses — internal workshops, external training for each employee, ‘Meet a star’ events, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
• Merch — gifts for newborn rebels and regular chances to nab some cool swag!

Health & Well-being

• Private medical healthcare — a selection of medical plans with dental care to choose from, which are also accessible for your partner and relatives.
• Psychological care — free mental health support and various well-being webinars. 
• Multisport card — gain access to a wide number of sporting and fitness facilities across the city.

Social Activities & Life in the Office

• Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
• Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
• Healthy selections — ​​organic fruit, snacks, muesli, organic honey, vegan milk, and speciality coffee are all at your disposal around the studio. Enjoy!
• Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.

Head office in Warsaw

• Sustainable campus with an eco ethos — solar panels provide green energy, 2000 plants and an air-filtering system to help provide clean air, electric car charging points, flower meadows, and more green features in the works.
• An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support and yoga and healthy spine classes.
• Car and bike parking spaces.
• A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
• No dress-code — we like to keep it casual.

Relocation support

• Relocation package – flight ticket, company apartment for your first month, relocating your pet, shipping your belongings: it’s all covered. Who said moving countries needs to be complicated?
• Relocation assistance — processing your legalization operations for you, assistance with finding residence, tax settlements, helping out with translations if needed, and much more —  we have dedicated teams to help make sure that all you need to feel right at home is taken care of.
• Polish lessons for foreign employees — and for your spouse or partner, too.
• Paid Leave — from 20 to 26 days of holiday for every team member per year, paid sick leave, and paid maternity & paternity leave.

If you've observed any irregularities in our recruitment process please click here to report them.