Senior Product Manager, TMS

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

We're seeking a Senior Product Manager to lead our Transportation Management System (TMS) and Parcel Services product initiatives. You'll drive the development of our in-house TMS capabilities while building Stord Parcel into a standalone product offering that serves both internal fulfillment operations and external customers. This is a unique opportunity to shape the future of parcel logistics technology at scale. You'll work with a dedicated engineering team to build advanced routing, carrier selection, and optimization capabilities while establishing new revenue streams through our expanding parcel services platform.

What You'll Do:

TMS Product Leadership:

• Own the product roadmap for our transportation management system and parcel routing capabilities
• Drive development of carrier selection algorithms, rate optimization, and routing logic
• Lead integration initiatives with direct carriers and third-party TMS platforms
• Build self-service tools and APIs that enable scalable parcel operations

Parcel Services Platform:

• Transform internal parcel capabilities into a standalone product offering for external customers
• Partner with go-to-market teams to identify market opportunities and customer requirements
• Drive adoption and revenue growth for parcel services across diverse customer segments
• Build customer-facing tools and analytics that differentiate our parcel platform

Cross-Functional Collaboration:

• Work closely with engineering teams to deliver complex logistics software solutions
• Partner with operations teams to understand real-world transportation challenges
• Collaborate with business development on carrier relationships and partnerships
• Support sales and customer success teams with product expertise and competitive positioning

Technical & Strategic Execution:

• Translate business requirements into detailed technical specifications for logistics systems
• Drive data-driven decision making through analytics and performance measurement
• Balance innovation with operational reliability for mission-critical transportation systems
• Contribute to overall product strategy and competitive differentiation

What You'll Need:

Transportation & Logistics Expertise:

• 5+ years of product management experience with 3+ years in transportation, logistics, or supply chain technology
• Deep understanding of TMS systems, carrier operations, and parcel logistics
• Experience with routing algorithms, rate optimization, and transportation network design
• Knowledge of carrier APIs, EDI standards, and logistics system integrations

Product Management Excellence:

• Proven track record building and scaling B2B logistics or marketplace products
• Experience taking products from internal tools to external commercial offerings
• Strong analytical skills with ability to drive business metrics and revenue growth
• Experience working with engineering teams on complex, technical product initiatives

Technical Understanding:

• Solid grasp of system architecture, API design, and enterprise software integration
• Experience with logistics optimization, algorithms, and data-driven decision making
• Understanding of real-time systems and high-volume transaction processing
• Comfort working with technical teams on infrastructure and platform decisions

Business & Communication Skills:

• Experience building products that drive direct revenue and customer acquisition
• Strong stakeholder management across engineering, operations, and business teams
• Ability to communicate complex technical concepts to diverse audiences
• Strategic thinking about market positioning and competitive advantages