Integration Engineer (M&A)

About the Role:

Integrations are at the heart of the Cloud Supply Chain. Our dedicated in-house integrations team work with our customers to connect their systems and partners to Stord. We are looking for a talented and passionate Integrations Specialist with customer facing experience to help grow our team.

Using our ETL tools and in-house integrations, you will leverage your understanding of EDI and API integrations to establish connections with a range of systems from WMS platforms through to E-commerce sites. Partnering with the Integration Leads and Architects, you will work with internal and external customers, providing world class support and connectivity.

What You'll Do:

• Build integration flows between the Stord platform and 3rd party supply chain systems, such as ERP, WMS, and e-commerce platforms, as outlined by the Integrations Lead
• Performing testing on integrations and get sign off from the customer prior to go-live
• Produce detailed documentation for new integrations
• Support existing customer integrations when issues arise, providing feedback to the support team to improve their coverage and our documentation
• Communicate clearly and effectively with internal and external customers to understand and resolve issues related to integrations
• Look for ways to enhance our integrations flows and processes, working with wider team to suggest and implement improvements
• Track progress and provide regular updates on integrations in our work management platform and at team standups

What You'll Need:

• Bachelor's Degree in Business or STEM field ideally
• 1-4 years experience working on B2B system integrations, preferably in Supply Chain
• Experience in integration tools like Workato/Boomi etc.
• Experience Reviewing, interpreting, and mapping EDI messages
• Understanding of REST, JSON, XML, and Ruby with experience using API clients (ideally Postman)
• Experience is providing 3rd line support to non-technical audiences, with ability to communicate clearly and simply

Bonus Points:

• Supply chain/logistics experience
• Exposure to WMS or ERP systems such as NetSuite or InfoPlus
• Startup experience