Senior Software Engineer, Cloud and Enterprise Agents

2 Months ago • All levels • Devops

Job Summary

Job Description

As a Senior Software Engineer on the Cloud and Enterprise Agents team, you will contribute to the development, release, and maintenance of the Enterprise Agent. Responsibilities include managing new service releases, automating release and quality processes, and improving code quality and security. The role involves working on a real-time network monitoring platform, designing and operating large-scale distributed systems in the cloud, and collaborating within an application development team to ensure reliability and performance. You'll be involved in developing internal tools and improving the overall software development lifecycle.
Must have:
  • Write high-quality code in Java.
  • Design and implement scalable and well-tested solutions.
  • Possess strong communication and documentation skills.
  • Demonstrate strong sense of ownership and attention to detail.
  • Have Infrastructure as Code skills (Terraform, Puppet, Kubernetes).
Good to have:
  • Experience with CI/CD tools like Jenkins.
  • Experience with the Spring Framework.
  • Knowledge of cloud providers, ideally AWS.

Job Details

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

The goal of the Cloud and Enterprise Agents team is to provide a real-time network monitoring platform that measures, correlates, and visualizes synthetic data about global network conditions. This data allows our customers to gather performance metrics about network services and servers that they depend on and make informed decisions about how to take action should something go wrong. 

What You'll Do

As a Software Engineer on the Cloud and Enterprise Agents team you will help the Agent Team develop the Enterprise Agent and the confidence behind its development, release and maintenance. We believe in automation and security, pillars of robust software development.

We’re looking for talented engineers with a software background, experienced in designing and operating large-scale highly available distributed systems in the cloud. You will be working within an application development team to ensure the reliability and performance of our Enterprise Agent.

  • Manage the releases of new services
  • Automate release and quality processes
  • Own and improve the security processes associated with software development and release
  • Improve code quality, testability and maintainability
  • Develop internal tools to support our self-serve products

Qualifications

  • Ability to write high quality code in Java
  • Ability to design and implement scalable and well tested solutions
  • Strong communication and documentation skills
  • Strong sense of ownership, drive and an obsessive attention to detail
  • Infrastructure as Code skills, ideally with Terraform, Puppet and Kubernetes

Preferred Qualifications

  • Experience with CI/CD tools such as Jenkins
  • Experience with the Spring Framework
  • Knowledge of cloud providers, ideally AWS

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

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About The Company

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. ThousandEyes gives organizations visibility into the now borderless network, arming them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.

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