Partner Account Manager

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

The ThousandEyes Partner Account Manager for Mexico will play a pivotal role in expanding and supporting our channel partner ecosystem across Latin America. As the first LATAM-based PAM, you will collaborate closely with Channel Sales and Marketing teams to build strong relationships with Global System Integrators, Managed Service Providers, and Value-Added Resellers. You will be responsible for developing and executing programs that enable partners to effectively position, sell, and deliver ThousandEyes solutions, while managing partner-generated opportunities and serving as the primary advocate for ThousandEyes within the partner community. This role is ideal for someone who is sales oriented, a go-getter and eager to execute our regional partner strategy to drive market growth.

What You’ll Do

• Drive partner ecosystem growth by initiating new pipeline opportunities and collaborative programs across Cisco and partners.
• Build strong relationships with partner leadership and internal teams to align on revenue goals and strategic initiatives.
• Lead partner sales enablement, including product training, resource sharing, and developing ThousandEyes-specific selling skills.
• Coordinate cross-functional activities to deliver joint business plans, marketing campaigns, and enablement events in the region.
• Support technical integration efforts by connecting partner SEs and technical teams for pre- and post-sales activities with Managed Service Providers.
• Analyze partner program performance, track KPIs, and identify areas for continuous improvement.
• Maintain and update partner-facing resources, communication channels, and Salesforce data to ensure operational efficiency.
• Advocate for partner engagement by organizing events, encouraging participation, and developing partner champions for ThousandEyes.

Qualifications

• 2+ years of experience in strategic selling and detailed account planning.
• Success in achieving sales quotas through joint go-to-market efforts.
• Strong organizational, communication, and time management skills.
• Ability to engage and influence C-level stakeholders.
• Demonstrated leadership, teamwork, and accountability
• Knowledge of enterprise networking and SaaS solutions
• Fluent in English (Portuguese a plus)

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.