Senior Systems Analyst
Job Summary
Job Description
The Senior Systems Analyst is a highly technical and strategic role responsible for maintaining, enhancing, and securing critical core applications across the organization. This position leverages deep systems expertise, particularly with PowerOn programming and complex systems architecture, to drive efficiency, ensure business continuity, and support enterprise-wide initiatives. The role also serves as a mentor and leader within the Core team, fostering knowledge-sharing, problem-solving, and long-term systems planning. Key responsibilities include expert oversight of core credit union systems like Symitar, OpCon, Synapsys, Synergy, Image Center, and ARCU, leading software solution design, configuration, and deployment, and performing system performance analysis to plan improvements.
Must have:
- 10+ years of systems support/administration
- Proficient in PowerOn programming
- Expertise in Jack Henry system releases
- In-depth experience with SQL Server management
- Strong project leadership skills
- Advanced troubleshooting and analytical abilities
- Excellent communication skills
- Familiarity with financial industry regulations
- Flexibility for after-hours/on-call support
Good to have:
- Systems management in banking/credit union environment
- Customizing Symitar for reporting/enhancements
- Planning, testing, and deployment of Jack Henry releases
- Data ingestion, query optimization, backups
- Managing complex, cross-functional technical initiatives
- Strategic problem-solving in high-pressure environments
- Collaboration across technical/non-technical teams
- Compliance and audit readiness
- Adapting to changing priorities
6 skills required
Job Details
The Senior Systems Analyst is a highly technical and strategic role responsible for maintaining, enhancing, and securing critical core applications across the organization. This position leverages deep systems expertise—particularly with PowerOn programming and complex systems architecture—to drive efficiency, ensure business continuity, and support enterprise-wide initiatives. The role also serves as a mentor and leader within the Core team, fostering knowledge-sharing, problem-solving, and long-term systems planning.
Essential Duties and Responsibilities
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Provide expert oversight of the Core Credit Union system (Symitar) and other critical applications such as OpCon, Synapsys, Synergy, Image Center, and ARCU.
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Lead the design, configuration, and deployment of advanced software solutions based on deep technical knowledge.
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Develop and maintain system architecture documentation, configuration details, and troubleshooting guidelines aligned with regulatory standards.
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Proactively troubleshoot and resolve Tier 3-level issues across software, hardware, and network components; escalate and coordinate with vendors or IT staff as needed.
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Perform regular system performance analysis to identify, plan, and implement improvements that enhance security, scalability, and efficiency.
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Drive and manage major system upgrades, patches, and enhancements with minimal disruption to business operations.
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Collaborate with stakeholders to define requirements for system integrations, user needs, and architectural designs.
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Identify and implement solutions to improve data quality, ingestion/extraction processes, and overall data accessibility across SQL and other databases.
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Execute system failovers and disaster recovery procedures to minimize risk and downtime.
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Manage and implement Jack Henry system updates, releases, and customizations using PowerOn programming.
Leadership & Project Management
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Assemble and lead project teams for high-impact system implementations, enhancements, and problem resolution initiatives.
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Provide mentorship to junior team members, enhancing their technical proficiency and systems understanding.
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Coordinate with internal departments, vendors, and external partners to ensure timelines, goals, and communication standards are met throughout all phases of projects.
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Serve as a knowledge resource for training sessions and promote a culture of collaboration and continuous learning.
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Maintain consistent project documentation and status reporting for all initiatives.
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Remain available for on-call responsibilities to support urgent system changes or incidents.
Other Responsibilities
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Collaborate with business units, vendors, and technical staff to achieve strategic business outcomes.
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Perform additional duties as assigned.
Requirements
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Minimum of 10+ years of systems support, administration, or management in a banking or credit union environment.
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Proficient in PowerOn programming with strong experience customizing Symitar for reporting and system enhancements.
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Expertise in Jack Henry system releases, including planning, testing, and deployment.
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In-depth experience with SQL Server management including data ingestion, query optimization, and backups.
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Strong project leadership skills and experience managing complex, cross-functional technical initiatives.
-
Advanced troubleshooting, analytical, and strategic problem-solving abilities in high-pressure environments.
-
Excellent communication skills; able to collaborate across technical and non-technical teams.
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Familiarity with financial industry regulations and a strong commitment to compliance and audit readiness.
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Flexibility to adapt to changing priorities, including availability for after-hours and on-call support.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
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About The Company
We ve been in the staffing business for over 10 years because we receive great satisfaction helping both companies and job candidates find their perfect match. Meet our team Life at Kavaliro We take culture seriously and believe true strength comes from a collaborative and open-minded environment where everyone is supported and empowered to succeed. Learn more Careers at Kavaliro If you want to always have your finger on the pulse of the latest and newest trends in staffing and recruiting, join the Kavaliro team! See internal opportunities Career Advice We offer guidance on resume revisions, clarifying your career objectives, and other advice to help you land your dream job. Visit our blog
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