Senior Usability engineer

Job Description

Your responsibilities

• Responsible end to end for the optimal usability of at least one product, thus securing high use-quality through meticulous attention to detail.
• Creates use scenarios and conducts usability risk management and UFMEA to identify and capture potential use errors, ensuring product design minimizes user risks and enhances overall user experience. The Usability Designer has ownership of these deliverables from concept through product development and post-market.
• Compiles Human Factors Engineering (HFE) report to showcase completion of usability activities, ensuring the product's safety and efficacy through documented evidence of successful usability engineering processes, in compliance with legal regulations (FDA, IEC 62366.1, EU-MDR, NMPA), as well as Philips internal Quality Systems.
• Analyzes the cognitive, physical, and situational contexts of product usage through a systems thinking approach and conducts workflow and task analyses to map out efficient processes.
• Conducts meetings with R&D cross-functional teams and interfaces with (Clinical) Marketing, as well as the broader design team and the usability peer community, while managing dependencies within relevant processes.
• Provides recommendations and guidance for design enhancements to user experience designers, product designers, and development teams, contributing expertise to improve product functionality and user satisfaction.
• Remains flexible on changing scope and identifies challenges pro-actively.
• Stays on top of developments and insights regarding medical device regulations for all markets.
• Complies with legal site agreements, including non-disclosure, safety risk assessment, insurance, informed consent, and professional service agreements.

We are looking for

• A usability designer with a high quality bar, who has a particular passion for the medical domain.
• An academic background in industrial design, or cognitive science/psychology with focus on Human-Computer Interaction or human factors, or equivalent.
• Over 5 years progressive experience as usability (human factors) specialist or related, experience managing stakeholders in complex environments is preferred.
• Expert knowledge of usability methodologies, processes and standards, particularly medical device regulations (NMPA, FDA, IEC 62366.1, EU-MDR).
• Understanding of (academic) design of experiments and statistical analysis.
• Experience in the end to end process of creation of products from requirements analysis to validation.
• Great communication, collaboration and leadership skills to perform with multidisciplinary and international (management-) teams.
• Proficient in English language in both speaking and writing.

Beneficial skills:

• Understanding of Quality System Regulations (QSR);
• Understanding of Risk Management process;
• Understanding of Agile product development;
• A getting-things-done mentality;
• Pro-active mindset.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here

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