Service Technician (Full-Time)

10 Months ago • Upto 2 Years

Job Summary

Job Description

Trek is seeking a passionate Service Technician to join their Chapel Hill store. The ideal candidate will have a strong customer service background, a willingness to learn, and a desire to build skills as a bike mechanic. Prior mechanical experience is preferred but not required, as training will be provided.

Must have:

Customer Service
Bike Repair
Mechanical Skills
Learning Attitude

Good to have:

Prior Experience
Bike Knowledge
Troubleshooting
Teamwork Skills

Perks:

Competitive Benefits
Employee Discounts

6 skills required

required for this role

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Job Details

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Chapel Hill

Summary

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. We expect all employees to be able to comfortably lift 50lbs.

Trek Benefits

•   Flexible and fun company culture
•   Competitive health care
•   PPO & HDHP medical plan options, Dental insurance, Vision insurance
•   Flexible Spending Accounts (FSA)
•   Free life insurance & optional term life insurance
•   Competitive vacation package
•   401(k) with match and Employee Stock Ownership Plans (ESOP)
•   12 weeks of maternity leave with 100% pay
•   Paid company holidays
•   Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•   Employee discounts on all product
•   Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish