Rackspace is seeking a Site Reliability Engineer / Observability Engineer for their Professional Services Center of Excellence. The role focuses on Application Performance Monitoring Suites, helping customers accelerate digital transformation by building next-generation modern applications. You will solve complex business problems, improve customer experiences by leveraging modern interpretations of SRE and Observability using tools like Datadog, New Relic, AppDynamics, or Dynatrace. The position involves working with customers, implementing observability solutions, building scalable systems, developing monitoring tools, and analyzing data for anomaly detection and performance tuning.