At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Software Engineer designs, develops, tests and maintains the NICE CX software platform. Key responsibilities include all tiers of the NICE CX technology, including (but not limited to) design and development of NICE CX products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.
The Software Engineer is also responsible for evaluating the overall quality of our products by developing test plans to validate product functionality and performance. As an integral contributor to our Agile development teams the Software Engineer in test designs and executes test cases to ensure the highest level of quality and timely deliveries to the NICE CXOne platform.
Throughout the project lifecycle this individual will clearly outline the current state of the product and project by communicating any and all risks to the team. Ultimately, this engineer is experienced enough to drive defect discovery.
About the team:
The DF-Workflow team is the overwatch and facilitator for all routing of digital contacts across Nice's CX platform. This team creates solutions to enable our customers to be able to effectively, reliably and safely route their customers' digital contacts through the CX platform. Interacting with and partnering with 17 other teams which comprise the Digital Workstream, as well as critical platform Orchestration teams, the DF-Workflow keeps a hypersonic pace pushing and innovating on complex and platform-critical processes, features, components, and products.
How will you make an impact?
Have you got what it takes?
Bonus Qualifications:
What are the technologies we use?
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Benefits at NICE Bolivia:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.