Be a point of reference for our customers for technical aspects, ensuring high quality services in the Medical IT arena, work from a high competences European Customer Service Center. This role involves understanding performance expectations, collaborating with various teams, providing technical direction and support, maintaining databases, offering advice on software/hardware, and interfacing with R&D for bug reporting. The ideal candidate will have a Bachelor's degree in Informatics or Biomedical Engineering, over 2 years of experience, and strong technical skills in databases, integration components, Microsoft Server, VMware, and medical standards like DICOM and HL7.