Technical Writing Analyst

9 Minutes ago • All levels
Business Analysis

Job Description

Salesforce is seeking a Technical Writing Analyst to join their team in India. This role is ideal for individuals passionate about technology, with strong writing skills, and a desire to make software user-friendly. The analyst will collaborate with developers, quality engineers, product managers, and usability experts to create clear user interface text, online help, developer guides, and Trailhead tutorials. Responsibilities include creating and updating documentation for Salesforce Products, requiring excellent writing, editing, and adherence to style guidelines, along with knowledge of XML or HTML and a focus on quality.
Must Have:
  • Create and update documentation and user assistance for Salesforce Products.
  • Excellent writing and editing skills
  • Ability to meet tight deadlines
  • Ability to adhere to styles and processes
  • Knowledge of XML or HTML
  • Ability to learn new technologies quickly
  • Focus on quality and details
  • Strong team player
  • Customer advocate
  • Working towards a Bachelor's or Master’s degree in a technical or communications field

Add these skills to join the top 1% applicants for this job

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About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Enterprise Technology & Infrastructure

Job Description

Turn your interests in technology and explain how things work into a career! If you’re studying creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We're based in Hyderabad and we've got one of the best technical writing teams in the business. We work collaboratively with developers, quality engineers, product managers, and usability experts to make the application easier to use. We write easy-to-understand user interface text, online help, developer guides. We create Trailhead online learning tutorials, videos and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, and are interested in producing high-quality documentation. You’ll learn innovative technical communication tools and Agile methodologies to build a career!

Responsibilities includes but not limited to:

Create and update documentation and user assistance for Products.

Experience/Skills Required:

  • Excellent writing and editing skills
  • Ability to meet tight deadlines
  • Ability to adhere to styles and processes
  • Knowledge of XML or HTML
  • Ability to learn new technologies quickly
  • Focus on quality and details
  • Strong team player
  • Customer advocate
  • Working towards a Bachelor's or Master’s degree in a technical or communications field

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