Staff Business Intelligence Analyst - Global Software and Informatics

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

The Staff Business Intelligence Analyst is responsible for analyzing product, commercial and research data to help drive strategic decision making across R&D, product, and marketing for Illumina’s software and informatics portfolio.

Responsibilities:

• Design and develop business intelligence solutions (dashboards, reports, data models) using tools like Tableau and Salesforce.
• Analyze software product usage data to identify trends, user behavior, and opportunities for product improvement.
• Collaborate with product, R&D, and marketing teams to define KPIs and track performance metrics.
• Extract, clean, and validate data from various sources (e.g., Salesforce, SAP, Zuora, product databases, cloud platforms).
• Take initiative to develop and implement new processes to strengthen data accuracy and enhance efficiency.
• Present insights and recommendations to stakeholders through compelling visualizations and storytelling.
• Monitor data quality and integrity, ensuring consistency across systems and reports.
• Perform other job duties as required/assigned.

Preferred Experience/Education:

• Minimum of 8 years of related experience with a bachelor's degree in computer science, data analytics, business, or related field; or 6 years and master's degree; or 3 years and PhD.
• Proficiency in SQL, data visualization tools, and data modeling.
• Strong understanding of software development lifecycles and SaaS metrics.
• Experience with cloud data platforms (e.g., Snowflake, BigQuery, Redshift).
• Excellent communication skills, both verbal and written, with the ability to translate complex data into clear business narratives.
• Demonstrated ability to work with ambiguous requirements, adapt, and learn.
• Must be a self-starter, with relentless curiosity and attention to detail.
• Detail oriented, proactive, works independently, works well with others

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The estimated base salary range for the Staff Business Intelligence Analyst - Global Software and Informatics role based in the United States of America is: $138,800 - $208,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.