Telecommunications Support Specialist

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

LACR SOLA Services.

Job Description

Field Technician

Field technicians are the first line of maintenance and support for RF and Dispactch Sites. Their role is to operate and maintain RF and Dispatch Sites within the Network within agreed SLAs to maintain service to our customers.

These activities will also include electrical supply sub systems and the various antenna systems deployed on the network.

A field technician will also be involved in specialist activities including but not limited to radio interference detection, microwave link optimization, networking infrastructure and Dispatch Consoles maintenance.

Also responsible for providing the first line of support to Radio Planners to assist with the resolution of customer reported coverage cases and with interference related site issues.

Key Responsibilities

• Respond to Network Incidents
• Partake in a call out rotation
• Complete planned preventive maintenance procedures
• Site planned maintenance visual inspection and functional chec
• Structural Inspections
• Lightning Protection Inspections
• Customer Control Room inspections
• Telecom tower inspection. No work at height is required.
• Site and Master Site operation, maintenance and troubleshooting
• Capacity upgrades/downgrades
• Microwave transmission operation and maintenanc
• Coordinate and work with sub contractors supplemental support services.
• Mobile site asset deployment and recovery
• Maintain the installation of the system in compliance with Motorola R56 Standard and Guidelines

Specific Knowledge/Skills

• Technician in Electronics or Telecommunications or Engineering undergraduate.
• Knowledge of:
• Radio frequency principles
• Transmission theory
• LMR, DMR, P25 or TETRA networks
• Microwave transmission systems
• AC/DC power systems
• Deployment of generators
• Windows / Linux basic OS administration knowledge
• Networking IP configuration
• Desirable knowledge and certification working in telecommunication towers inspection and maintenance.

Basic Requirements

• The candidate MUST reside in CORDOBA CITY.
• Technician in Electronics or Telecommunications or Engineering undergraduate.
• Strong knowledge in telecommunication technologies.
• Customer oriented with experience in services delivery.
• English basic level (writen and oral)

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No