Job Description
- Customer service experience
- Product knowledge & presentation
- CRM system proficiency
- Sales pipeline management
- Strong communication (Thai & English)
- Valid driver's license
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Access to Global EAP and Wellbeing Resources
- Employee Merchandise Discounts
- Celebratory Gifts
- Employee Referral Program
At Tesla, our Tesla Advisor/ Sales Advisor consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion.
- Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals.
- Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
- Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
- Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
- Customer service experience required
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Self-starter who possesses exceptional time management skills and has great attention to detail.
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
- Passionate dedication and ethical approach to sales management and operations.
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills in Thai and English
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Ability to work evenings and weekends
- MUST have and maintain a valid driver’s license and a safe driving record.
In addition to a competitive compensation package, Tesla Thailand is pleased to offer the following benefits for employees:
- Employee Stock Purchase Plan (ESPP)
- Comprehensive Medical Coverage
- Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
- Employee Merchandise Discounts
- Celebratory Gifts for Special Occasions
- Employee Referral Program
The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company.
สวัสดิการ
นอกจากอัตราค่าตอบแทน ทาง Tesla Thailand ยินดีที่จะนำเสนอสวัสดิการต่อไปนี้สำหรับพนักงาน:
- แผนการซื้อหุ้นบริษัทสำหรับพนักงาน
- ประกันความคุ้มครองทางการการแพทย์ที่ครอบคลุม
- การเข้าถึง โปรแกรมช่วยเหลือพนักงาน (EAP) และ ช่วยเหลือด้านทรัพยากรสุขภาพ
- ส่วนลดสินค้าสำหรับพนักงาน
- ของขวัญสำหรับโอกาสพิเศษ
- โปรแกรมการแนะนำพนักงาน
บริษัทขอสงวนสิทธิ์ในการทำการเปลี่ยนแปลงสวัสดิการ ของ Total Rewards โดยไม่ต้องแจ้ง หรือขออนุมัติจากพนักงานล่วงหน้า
