Trade In Advisor

6 Months ago • All levels • Business Development • Operations

Job Summary

Job Description

The Trade-in Advisor at Tesla in Sydney is responsible for all Trade-in and Used car day-to-day functions. This role requires close collaboration with Order Operations, Sales, and Delivery teams. Key responsibilities include coordinating with various teams to determine competitive market values for trade-in vehicles, ensuring adherence to all processes and documentation, acting as the point of contact for NSW/ACT trade-in matters, providing training and support to sales teams on improving Trade-In Attachment rates, managing logistics for incoming trades, and collaborating with Service for used Tesla inspections and repairs. The ideal candidate is a highly motivated self-starter with advanced computer skills and attention to detail. A passion for sustainable energy and the automotive industry is crucial.
Must have:
  • Advanced computer skills (MS Office)
  • Attention to detail
  • Automotive industry interest
  • Coordinate with multiple teams
  • Manage trade-in processes
  • Provide training and support

Job Details

What to Expect
The primary goal of a Trade-in Advisor is to carry out all Trade-in and Used car day-to-day functions. In addition, this role works closely with the Order Operations, Sales and Delivery teams to provide guidance and support for all Trade-in and Used-Car matters.
What You’ll Do
  • Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
    market value for customer trade-in vehicles using up to date market knowledge, current databases and programs.
  • Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
  • Be the point of contact for the NSW / ACT team for all operational trade-in matters
  • Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
  • Provide and manage on the ground logistics for all incoming trades as well as their disposal
  • Collaborate with Service to manage Used Tesla inspection and repair
What You’ll Bring
  • The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment
  • Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
  • Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
  • Positive, enthusiastic and passionate about the advances in sustainable energy.
  • Driver’s License with a clean driving record
  • Must have an interest in the automotive industry

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