Transition Managers are responsible for managing significant transition programs, including transferring services and staff between delivery models or service providers. They maintain service levels throughout the transition, managing the budget, project plans, and reporting to both the customer and internal management. They are overall responsible for Medium projects or Tower/Geography/BU, ensuring projects are completed on time and within budget. This role requires strong project management skills and the ability to navigate complex situations.
Must Have:- Manage transition programs and service transfers
- Maintain service levels during transitions
- Manage budgets and project plans
- Report to customers and internal management