Unix System Engineer I

Job Description

Position Title: UNIX Systems Engineer I

Working hours : 24x7 on rotation basis

Summary Description: (L2)

The UNIX Support team is a vital part of the company’s infrastructure. This role is to work closely with our various teams (Storage\\UNIX\\Enterprise) as part of our UNIX Support team to create and maintain a strong hardware and software solution for the NCRVoyix UNIX environment. This role will support architectural development and deployment of new installations and solutions in an expanding UNIX environment within a continuous improvement organization. It will include break/fix as a second/third level technical consultant during day-to-day operations and off-hours support on a rotational basis.

The position requires excellent teaming and communication skills as you will work within a global organization and with all levels of technical experience. You will provide support and mentoring to our level 1 and 2 teams and will work with people from numerous global locations, and cultures. A keen aptitude for all technologies is a must as well as an ability to understand and work within NCR’s overall infrastructure architecture.

Summary Description(L3):

The UNIX Support team is a vital part of the company’s infrastructure. This role is to work closely with our various Architects (Storage\\UNIX\\Enterprise) as part of our UNIX Support team to create and maintain a strong hardware and software solution for the NCRVoyix UNIX environment. This role will support architectural development and deployment of new installations and solutions in an expanding UNIX environment within a continuous improvement organization. It will include break/fix as a second/third level technical consultant during day-to-day operations and off-hours support on a rotational basis.

The position requires excellent teaming and communication skills as you will work within a global organization and with all levels of technical experience. You will provide support and mentoring to our level 1 and 2 teams and will work with people from numerous global locations, and cultures. A keen aptitude for all technologies is a must as well as an ability to understand and work within NCR’s overall infrastructure architecture.

Key Areas of Responsibility:

People describe you as:

A go-getter. You know what needs to be done, and you make it happen. In fact, you do more.

A gifted gear-shifter. Changes happen, and you view each one is an exciting new opportunity, not a roadblock.

You are constantly evolving. You are not afraid to ask why or challenge the status quo. You welcome fresh insight.

In control of balancing projects and schedules. And you can align all of them toward a single goal.

You will:

• Develop/implement UNIX releases and solutions within the NCRVoyix environment as well as understanding the newest products and trends to enable assistance to the UNIX architecture initiatives.
• Maintain the UNIX environment to a defined availability target, working as part of a global support team, with off peak hours on-call requirements on a rotational basis defined by the team.
• Diagnose technical and operational software problems on installed systems with resolution within defined SLA’s.
• Diagnose and solve hardware problems, working with our vendors as applicable
• Plan and/or schedule installations of new server hardware and associated supporting peripherals.
• Plan and test new UNIX releases and software products, and coordinate upgrade projects.
• Monitor, track and compare system performance using software-based testing, monitoring, and analysis tools.
• Present verbal and written technical information to technical and non-technical audiences.
• Provide input and technical content and regularly review procedural documentation.

Basic Requirements:

• UNIX operating system basics, you will receive training
• Strong analytical thought process with ability to communicate results through metrics
• Creativity, innovation, and the ability to think out of box in problem solving, root cause analysis and solution generation
• Ability to apply methodologies, processes, and tools to enhance work effectiveness and identify further process improvements - project management skills
• Ability to quickly learn and apply new concepts, technologies, and techniques
• Ability to convey oral/written information in an appropriate and persuasive manner
• Ability to work to independently, to defined objectives, and to meet planned dates.
• Be able to write code in unix scripting and write ansible playbooks.

Preferred skills:

• Experience in supporting UNIX environments including Linux, Solaris, Suse, Redhat.
• Server hardware installation / troubleshooting
• Installing, configuring, testing, documenting, training, of complex server architectures on a virtualized server platform using various virtualization Software, including OVM, Solaris, and VMware.
• Supporting a UNIX Architect in architecture design through solution deployment.
• VMWare experience
• Experience with Oracle Engineered servers (Exadata, PCA, and Exalogic)
• Experience with the various Cloud environments (OCI, AZURE, and Google)

Education Requirements:

Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems or a related field or equivalent job experience.

Offers of employment are conditional upon passage of screening criteria applicable to the job