Workforce Solutions Support (Entry Role) - Health-E Workforce Solutions

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About the Company

Health-e Workforce Solutions (HeWS), a Banyan Software operating company, is a fast-growing Australian company that provides innovative workforce management software and consultancy to healthcare organisations. Our solutions help hospitals across Australia and New Zealand plan smarter, manage more effectively, and ultimately improve patient care. With local roots and international ambitions, HeWS is expanding to meet growing demand for workforce planning solutions.

Job Summary

This entry-level role is designed for recent graduates or early-career professionals with strong analytical ability and an interest in healthcare, technology, and consulting. You will support clients in interpreting workforce data, implementing software, and exploring the financial and operational impacts of workforce models. The role offers extensive training, hands-on client exposure, and a pathway into consulting, analytics, or product management.

Duties/Responsibilities

• Data Interpretation & Modelling: Analyse workforce, payroll, HR, and financial data to support client decision-making and business case development.
• Software Implementation & Training: Assist with software rollouts, including configuration, data validation, and client onboarding.
• Client Support & Engagement: Respond to queries, build relationships, and resolve issues with professionalism and empathy.
• Business Consulting: Contribute to financial and operational scenario modelling for clients.
• Documentation & Communication: Create user guides, training materials, and explain complex concepts clearly.
• Internal Collaboration: Partner with developers, consultants, and analysts to deliver seamless client solutions.

Required Skills/Abilities

• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Proficiency in Microsoft Excel and comfort learning new software.
• Excellent written and verbal communication skills with a collaborative, professional approach.
• Proactive, customer-focused mindset with adaptability and willingness to learn.
• Ability to work effectively with cross-functional teams.

Qualifications

• Degree in Economics, Commerce, Human Resources, Applied Mathematics, Engineering, or a related field (advantageous but not essential).
• Interest or background in healthcare, consulting, or software strongly preferred.

What We Offer

• Training & Development: Comprehensive mentoring and hands-on learning across consulting and technical skills.
• Career Progression: Pathways into senior roles in consulting, analytics, or product management.
• Impact: Work on projects that improve hospital efficiency and healthcare staff wellbeing.
• Flexibility: 24–38 hours per week, based in Ballarat CBD, Victoria.
• Variety & Travel: Opportunities to work with clients across Australia and New Zealand.
• Compensation: $50–54K per year plus super.

If you’re analytical, people-focused, and excited to start your career in a meaningful and growing sector, we’d love to hear from you. Apply today and join a mission-driven team shaping the future of healthcare workforce planning.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.