Client Value Executive- Residential Real Estate

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

The Client Value Executive will serve as the primary day-to-day contact for a portfolio of customers who utilize services aimed at reducing the risks associated with tenant approval and rental decisions. This role is primarily responsible for protecting and retaining a substantial base of existing client revenue by fostering strong relationships, ensuring client satisfaction, and driving measurable return on investment in solutions.

What You'll Bring:

• 2+ of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
• Bachelor’s degree or higher from an accredited institution
• Understanding of rental screening environment, as well as data and analytics relevant to the industry.
• Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
• Experience negotiating complex agreements and communicating technical concepts.
• Knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm–Leach–Bliley Act.
• Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
• Ability to travel up to 25% of the time.

Impact You'll Make:

• Proactively manage a large base of existing clients, supporting day-to-day customer relationships
• Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.
• Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities.
• Coordinate and deliver Executive Business Reviews with clients where applicable.
• Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
• Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
• Create and maintain Account Business Plans within a matrixed internal team for assigned clients.
• Provide clients with an ongoing education of solutions via thought leadership, events, etc.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.