Workplace Coordinator
Job Summary
Job Description
Dun & Bradstreet is seeking a Workplace Coordinator for its Frankfurt office. This role is crucial for providing an excellent visitor and customer experience, ensuring a safe and compliant office environment. Responsibilities include acting as the primary point of contact for guests, managing reception services, overseeing site safety and security, handling facilities administration such as supplier contracts and invoicing, coordinating office maintenance and cleaning, managing catering and mail services, and supporting sustainability initiatives. The ideal candidate will have experience in a similar environment, strong organizational and communication skills, and excellent PC proficiency.
Must have:
- Office workplace representative & customer point of contact
- Reception services: greet and assist guests professionally
- Site safety and security: manage access, health & safety
- Facilities administration: supplier contracts, procurement, invoicing
- Office communication: clear communication on workplace matters
- Office maintenance: manage requests and coordinate cleaning
- Coordinate catering, mail, and other office services
- Supervise maintenance, cleaning works, contractors, and landlord
- Manage and prioritize tasks, implement best practices
- Support Senior Workplace Manager with innovation
- Understand ESG, ISO Standards, support environmental initiatives
- Experience in a similar environment
- Excellent customer service, planning, and organizational skills
- Strong interpersonal skills
- Energetic, approachable, and representative of D&B
- Excellent PC and administration skills (Word, Excel)
- Good written and verbal communication in English and local language
- Adhere to site rules and regulations
Good to have:
- Understanding of Health & Safety Regulations
- First Aid qualification
- Fire warden qualification
3 skills required
Job Details
Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
About the role
To provide first class visitor and customer experience to Dun & Bradstreet Frankfurt. Working within the Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.
This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.
Responsibilities:
- Office workplace representative & customer point of contact
- Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
- Site Safety and Security – championing site rules and being the first point of contact for all safety and security enquiries (access badge control & health & safety matters), inductions, access card, key deployment, carpark and maintaining appropriate records.
- Facilities Administration – Supplier contracts, procurement process and invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters.
- Office communication - ensure that clear communication is provided to the site and leadership team in workplace matters.
- Office maintenance - managing preventive and reactive requests and complete and coordinate any cleaning requests through our provider.
- Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
- Supervise and coordinate maintenance and cleaning works, contractors and landlord.
- Managing and prioritising tasks and queries as part of the day-to-day role, putting in place best practices in workplace management.
- Support the Senior workplace Manager by bringing innovation and good operation standards
- Sustainability: Understand ESG company objectives, ISO Standards and ensure record keeping of data collection and records, support the organizing local environmental events and initiatives at office.
What we're looking for:
- Experience in a similar environment
- Understanding of Health & Safety Regulations and First Aid, Fire warden qualification preferred.
- Champion of our office Environment best practices
- Excellent customer service, planning and organisational skills
- Strong interpersonal skills with the ability to interact and communicate effectively
- Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome
- Excellent PC and administration skills – with a sound knowledge of word and excel
- Good level of written and verbal communication skills in English and local language
- Ability to always adhere and put in place site rules and regulations.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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