Collective Ace Group

Junior Product Manager

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The Junior Product Manager will be responsible for the end-to-end product ownership of a game, including player management and metric performance.  This role involves developing and executing product vision and strategy, maximizing efficiency through cost-effective and high-impact opportunities, and leading cross-functional communication.  Responsibilities also include improving retention, conversion, and monetization through data-driven strategies and managing daily game operations, events, and promotions.  Collaboration with other Product Managers and leadership on cross-product initiatives is crucial. The ideal candidate has a passion for gaming, free-to-play, and Games-as-a-Service models, along with at least 2 years of experience in Product Management (games preferred).

<div class="BambooRichText jss-g565">Junior Product Manager (Full Time - Remote) -Bulgaria/Turkey/Pakistan-
 "The Collective Ace Group" is a one-stop Service Hub in the Gaming industry, providing the best-in-class services for our clients with all the convenience of a one-stop solution. We are currently looking for a motivated Junior Product Manager to support us. In the following role, you will join one of our subsidiaries and you will be working in a global team of international professionals and helping build our Product Team.
 
What we offer:&nbsp;
 
<ul>
<li>Work with a group of international professionals bringing wealth of experience from gaming and tech industry</li>
<li>Dynamic environment where you can come across thought-provoking challenges</li>
<li>Projects that will allow you to use your entrepreneurial mindset, show ownership and have actual influence on decision making</li>
<li>Flexible working hours and possibility of working from anywhere in the world</li>
<li>Competitive salary and opportunity to grow</li>
</ul>
 
Areas of responsibility:
 
<ul>
<li>Be the end-to-end Product Owner - responsible for the game, its players, and metrics and their performance, while you lead the team to success</li>
<li>Be part or directly hold the Product vision and strategy - able to translate them into execution-level requests and requirements, including measurable goals if necessary</li>
<li>Maximize efficiency - base your vision and strategy on cost-effective and high-impacting opportunities</li>
<li>Lead cross-functional communications (engineers, designers, marketers, etc.) to bring game updates or general team efforts to life, while acting as a facilitator</li>
<li>Develop a deep understanding of what brings growth to your Product and cross-check with data and users feedback</li>
<li>Manage the game’s day-to-day – develop compelling in-game engagement, events, and promotions based on a deep understanding of game metrics</li>
<li>Improve Retention, Conversion and Monetization - hypothesize, test, and improve strategies executed during the day-to-day</li>
<li>Lead and manage the members handling the game’s day-to-day operations</li>
<li>Work closely with other Product Managers and Leadership in cross-product initiatives, knowledge exchange, reporting, and/or forecasting</li>
</ul>
 
Requirements:
 
<ul>
<li>Passion for gaming, Free-to-Play, and Games-as-a-Service</li>
<li>+2 years of experience in Product Management - Games preferred</li>
<li>Excellent verbal and written communication skills in English and the ability to prepare clear and concise documentation and requests for wide-ranging colleagues</li>
<li>Problem-solving, results-oriented, get-things-done, and independent attitude in a fast-paced, remote, worldwide, and ever-evolving environment</li>
<li>Seeing product as a team effort and thrive in a highly collaborative, agile, continuous discovery and continuous delivery mentality</li>
<li>Understanding of balancing quantitative (data) and qualitative (community) feedback</li>
<li>Understanding and working experience with KPIs and data in general</li>
<li>Skilled in MS Powerpoint, Word, and Excel – SQL and Tableau a big plus</li>
</ul>
 
What would we consider a plus?
<ul>
<li>A degree in Mathematics, Economics, Data, or a similar field and/or working experience</li>
<li>If you have a Data (e.g. Data Analyst) background within games, we might consider you regardless of your experience</li>
</ul>
 
Previous experience in
<ul>
<li>Mentoring and training other colleagues</li>
<li>Working with (or within!) Game Development teams</li>
<li>Working in (or close to) Live-Ops and fast-paced teams</li>
<li>Working with international teams</li>
</ul></div>

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<div>About PhonePe Group:&nbsp; PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right &nbsp;environment for you is just one of the things we do. We empower people and trust them to do the right &nbsp;thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a &nbsp;big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of &nbsp;the best minds in the country and executing on your dreams with purpose and speed, join us! <iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></div><div>JOB DESCRIPTION &nbsp; <table> <tbody> <tr> <td> Job Objective:&nbsp; We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform. A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. </td> </tr> <tr> <td> Role Expectations:&nbsp; &nbsp; <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> Experience, Skills, Qualifications: <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> &nbsp;</div><div>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) <ul> <li style="text-align: left;">Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li> <li style="text-align: left;">Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li> <li style="text-align: left;">Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li> <li style="text-align: left;">Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li> <li style="text-align: left;">Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</li> <li style="text-align: left;">Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li> </ul> Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>. <a href="https://www.phonepe.com/careers/" target="_blank">Life at PhonePe</a> <a href="https://www.phonepe.com/press/" target="_blank">PhonePe in the news</a></div></div><div class="divider" role="separator"></div>

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