Account Development Manager

Ready to become a Wriker?

At Wrike, our mission is to help people to do the best work of their lives and our technology revolves around this core philosophy.

Wrike employees’ comments summarise what it’s like to work with our fast-growing team. Culture, people, fun, and leadership all top the list. A good Wriker is both highly ambitious and humble - able to get along well with and learn from others.

We’ve come a long way, and our team and product have grown tremendously since our founding in 2006. We now have the best product, the best team and there’s never been greater demand in the market for a solution like ours!

We’re excited at what lies ahead. That’s where you come in!

• Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。

  日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。

  
  

  我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！

More about Your team

You will be part of the incredible Wrike Account Development Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. You will be collaborating with Professional Services consultants, Sales Engineers, Renewal Team and the Marketing team in order to provide the best service to our customers, understand their needs, and provide/sell the best solution possible.

You'll make an impact by:

• Actively prospecting into existing accounts via Outbound calls
• Managing assigned accounts, inbound requests, trials, leads
• Managing the full sales-cycle, including contract generation and other deliverables for closing
• Learning proven SaaS sales process and methodology from decorated Sales Leaders
• Working with your territory team and leaders to strategise big deals
• Leveraging Salesforce.com to execute your lead processing and opportunity management
• Prioritizing opportunities and applying appropriate resources
• Proactively reaching out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
• Maximizing customer lifetime by helping them unlock the most product value

You will achieve your best if you have:

• Fluency in Japanese and English (verbal and written)
• 1+ years of work experience in a customer facing role (Sales, Customer success, Customer Support, etc)
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
• A keen business sense to discover and understand customer business objectives and pain points

You will stand out with:

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable

Perks of working at Wrike

• Life Insurance
• Long Term Disability Insurance
• EAP
• Health Insurance
• Corporate Pension Plan
• Parental Leave
• Volunteer Days
• Workers Compensation
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

Who Is Wrike and Our Culture

Our persona 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.