Account Executive

undefined ago • All levels • Account Management

Job Summary

Job Description

As an Account Executive, you will assist Senior and Principal Account Executives in all aspects of client services, including client contact, administration, and technical support. The role involves supporting brokers and clients with alternative risk finance solutions and discretionary trusts, managing accounts, providing advice, and administering plans. It includes addressing inquiries, identifying service trends, overseeing trust renewals, and day-to-day client service to enhance quality and retention. Additionally, you will support business growth by servicing existing accounts and assisting the new business team in expanding the trust portfolio.
Must have:
  • Support Senior Account Executives/Principals/Managing Principal in developing and managing customised risk management and insurance programmes.
  • Assist in building and maintaining long-term relationships with key client decision makers through regular meetings.
  • Understand clients’ business, risk management, and insurance needs.
  • Implement renewal and broking strategies as instructed.
  • Help develop additional business from existing portfolios and acquire new clients.
  • Introduce new products aligned with company strategies to benefit clients.
  • Assist with account retention and defence strategies.
  • Support claim negotiations to achieve fair settlements for clients.
  • Ensure timely and accurate documentation, quotations, and premium calculations.
  • Maintain accurate, up-to-date client records in accordance with company principles.
Perks:
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Job Details

We are seeking a talented individual to join our Discretionary Trust team. This role will be based in the Adelaide – Frome office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Account Executive you will assist the Senior and Principal Account Executives in all aspects of client services including client contact, administration and technical support.

The role involves supporting brokers and clients with alternative risk finance solutions and discretionary trusts, managing accounts, providing advice, and administering plans. It includes addressing broker and customer inquiries accurately, identifying service trends, and overseeing trust renewals. The position also entails day-to-day client service and account management across various solutions to enhance service quality and retention. Additionally, it supports business growth by servicing existing accounts and assisting the new business team and client executives in expanding the trust portfolio.

We will count on you to:

  • Support Senior Account Executives/Principals/Managing Principal in developing and managing customised risk management and insurance programmes.
  • Assist in building and maintaining long-term relationships with key client decision makers through regular meetings.
  • Understand clients’ business, risk management, and insurance needs.
  • Implement renewal and broking strategies as instructed.
  • Help develop additional business from existing portfolios and acquire new clients.
  • Introduce new products aligned with company strategies to benefit clients.
  • Assist with account retention and defence strategies.
  • Support claim negotiations to achieve fair settlements for clients.
  • Ensure timely and accurate documentation, quotations, and premium calculations.
  • Maintain accurate, up-to-date client records in accordance with company principles.

What you need to have:

  • Tier 1 qualification
  • MIS Compliant or willingness to obtain
  • Demonstrated experience within the insurance industry
  • Excellent communication and interpersonal skills
  • Proficient Excel skills
  • Ability to produce a high standard of work, demonstrating accuracy and attention to detail.
  • Good analytical skills

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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