Account Executive (m/f/d)

The Account Executive is the primary account owner focused on driving portfolio-wide outcomes and acting as the “account lead” with a segment tailored account set. Responsible for owning the end-to-end account strategy and driving outcome-based propositions for enterprise accounts. This role involves coordinating the right internal resources to grow the account and ensuring the successful execution of account strategies. You will be accountable for proactive account planning and leading the quarterly planning update with full pod and driving the execution of end-to-end account strategy with emphasis on outcome-based sales​. You will elevate and lead relationships at C-level and other key Business and IT executives across full portfolio. To build and sustain strong long-term relationship by becoming a key IT / Employee experience transformation partner. You will host customer welcome meetings for smooth handoffs to delivery teams and ongoing contribution to successful adoption of services and solutions.### Key Responsibilities* Own and execute the end-to-end account strategy.* Expand share-of-wallet (SoW) in Retain and Development Accounts – manage account level profitability, drive growth with portfolio wide focus and overall customer experience.* Drive sales in Personal Systems and Managed Device Services and expand services within the account.* Maintain and execute comprehensive account strategies.* Identify & Connect customer strategy, key initiatives & HP offering to build outcome-based sales and substantiating business case aligned to customer key initiatives* Engage with executives and build strong customer relationships.* Manage pipeline growth and ensure customer retention.* Coordinate with various internal departments to align resources with client needs.### Education & Experience Recommended* Bachelor's degree in Business, Marketing, or a related field.* Proven experience in strategic account management and sales.* Demonstrated success in building and sustaining C-level relationships.* Strong organizational and program management skills.* Experience in direct selling, pipeline management, and end-to-end profit & loss management.* 10+ years industry sales experience.* Experience leading account teams on local and global scales.### Knowledge & Skills* Strategic account leadership and the ability to act as the "account lead."* Strong collaboration skills and the ability to lead cross-functional teams.* Expertise in outcome-based selling and crafting value propositions.* Proficiency in digital and remote selling.* Ability to manage complexity and drive portfolio-based outcomes.* Knowledge in P&L management.* Strong business acumen & executive presence​.* Strong understanding of a modern IT (services) ecosystem. Deep expertise in HPs Outcome Based Sales value prop. & offerings.* Ability to develop strong relationships with influencers/decisions makers​.* Navigate complex organizations to find expansion opportunities.* Lead meetings with high variety of senior-level stakeholders​.* Leverage customer, industry, product, and service knowledge to develop long-term growth strategies​.* Culture of proactive business development, collaboration, accountability and follow-through with strong negotiation and deal closing skills.* Experience leading account teams on local and global scales.* New Technology and AI: demonstrated curiosity and confidence in adopting emerging tools and technologies—especially AI—to enhance sales performance, customer engagement, and productivity. The ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions.Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.