Account Management, FMCG, Personal Care & Beauty (Philippines E-Commerce)
bytedance
Job Summary
This Account Management role focuses on driving eCommerce growth within the FMCG, Personal Care & Beauty sector in the Philippines. Responsibilities include acquiring and nurturing key sellers, negotiating deals, discovering collaborative opportunities, and maintaining service quality to increase conversion rates and customer satisfaction. This involves building and maintaining strong relationships with merchants, developing Joint Business Plans (JBPs), and leveraging scalable programs and tools for merchant management. The ideal candidate will have 3-5 years of eCommerce experience, familiarity with FMCG brands, and preferably direct experience working with sellers in relevant industries, including experience with content/live-streaming sales.
Must Have
- Acquire and incubate key brands/merchants
- Negotiate and secure best deals
- Build strong merchant relationships
- Maintain service quality (low cancellations, returns, shipping times)
- 3-5 years eCommerce experience
- FMCG brand familiarity
Good to Have
- Direct experience with relevant industry sellers
- Experience with content/live-streaming selling
Job Description
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
2 Skills Required For This Role
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