Account Manager

13 Minutes ago • 3 Years +

Account Management

Job Description

AvatarUX is seeking a skilled Account Manager to join their team. This role involves managing and growing a portfolio of key operator accounts, ensuring long-term success and driving revenue. The Account Manager will build strong client relationships, develop tailored strategies, promote game offerings, and identify upselling opportunities. The position requires international travel for industry events and client meetings, focusing on aligning client goals with AvatarUX's innovative game portfolio and strategic initiatives.

Good To Have:

Educational background in Business, Marketing, Law, Finance, IT, or Hospitality

Must Have:

Manage and grow key operator accounts.
Build and maintain strong client relationships in B2B.
Develop and execute tailored account strategies.
Promote game offerings and identify upselling opportunities.
Monitor and analyze account performance, providing insights.
Lead business reviews and act as client escalation point.
Collaborate with internal teams for seamless execution.
Represent the company at industry conferences.
Minimum 3 years of iGaming account management experience.
Strong commercial, strategic, analytical, and communication skills.
Proficiency in Microsoft Office Suite and CRM tools.
Willingness to travel internationally.

Perks:

Work life balance
Bold ideas
Awesome multicultural team
Fair compensation

Add these skills to join the top 1% applicants for this job

team-management

ms-office

revenue-growth

timeline-management

account-management

excel

communication

problem-solving

team-player

performance-analysis

game-texts

networking

microsoft-office

AvatarUX is an award-winning slot game studio, recognized for delivering high-quality, player-focused content. Our success is driven by in-house mechanics and original features such as the widely popular PopWins™, known for enhancing gameplay, increasing win potential, and boosting engagement. We collaborate with licensed gaming operators, aggregators, sheltering providers, and leading partners worldwide. Our flexible go-to-market strategy and strong technical foundation allow us to deliver immersive slot experiences across all devices. At AvatarUX, we’re committed to pushing slot development forward; creating content that excites, performs, and connects with players globally.

We are looking for a skilled and proactive Account Manager to join our team at AUX. In this role, you will be responsible for managing and growing a portfolio of key operator accounts, ensuring long-term success and driving revenue growth. You’ll serve as a trusted partner to our clients, aligning their goals with AUX’s innovative game portfolio and strategic initiatives. This is a client-facing, relationship-driven position that includes international travel to attend industry conferences, events, and meetings.

Responsibilities

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Manage and grow a portfolio of key accounts, developing and executing tailored strategies to achieve revenue and performance targets.
Build and maintain strong relationships with key stakeholders, including decision-makers and operational teams across client organizations.
Develop comprehensive account plans aligned with client objectives, ensuring that AUX’s games and services deliver continuous value.
Promote AUX’s unique game offerings, organizing and presenting information about upcoming releases, key mechanics, and unique selling points to maximize engagement and results.
Identify opportunities for upselling and cross-selling, leveraging data insights to drive account growth and improve ROI.
Monitor and analyze account performance, providing regular insights and recommendations to clients and internal teams.
Lead regular business reviews with clients, presenting performance results, forecasts, and strategic opportunities.
Collaborate closely with internal teams (Product, Marketing, Business Development, etc.) to align on account strategies and ensure seamless execution of client campaigns.
Act as the primary escalation point for client issues, ensuring timely resolution and maintaining high satisfaction levels.
Represent AUX at industry conferences and events, networking to strengthen relationships and identify new business opportunities.
Support the coordination of client entertainment and relationship-building activities, both locally and abroad.

Requirements

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Must Have

Minimum 3 years of experience in account management, preferably within the iGaming industry.
Proven experience building and maintaining client relationships in a B2B environment.
Strong commercial and strategic mindset, with the ability to identify opportunities and drive business growth.
Excellent communication, presentation, and negotiation skills, capable of engaging with stakeholders at all levels.
Strong analytical abilities and familiarity with performance metrics, KPIs, and ROI analysis.
Proficiency in Microsoft Office Suite (Excel, PowerPoint) and CRM tools.
Highly organized and detail-oriented, with excellent time management skills.
Collaborative and proactive team player with a solution-oriented mindset.
Educational background in Business, Marketing, Law, Finance, IT, or Hospitality is preferred.
Willingness to travel internationally for conferences, events, and client meetings.

Our Benefits

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Work life balance

With proper planning and great management we are able to meet all deadlines without having to do any crunch time.

Bold ideas

We create unique player experiences and our PopWins™ franchise proves we are able to conquer the market with them.

Awesome multicultural team

Relaxed but professional – we avoid stiff corporate conventions, which does not prevent us from being skilled professionals that take pride in their work ethic.