Account Manager Liaison
Jellyfish
Job Summary
Swift 7 Consultants is seeking an Account Manager Liaison in Miami, FL, to act as a crucial link between clients and internal teams. This full-time role involves ensuring seamless communication, delivering exceptional client service, and supporting account management strategies to boost client satisfaction and business outcomes. Responsibilities include managing client inquiries, coordinating project delivery, maintaining records, and assisting with reports, all while identifying process improvements.
Must Have
- Serve as the primary point of contact for client communications and inquiries
- Coordinate between internal teams and clients to ensure timely project delivery
- Maintain accurate records of client interactions and project progress
- Assist in preparing reports, presentations, and client updates
- Identify opportunities to streamline processes and enhance client experience
- Support account managers in managing client expectations and project timelines
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Detail-oriented with strong problem-solving capabilities
- Proficient in Microsoft Office Suite and CRM tools
Perks & Benefits
- Competitive salary ($57,000 – $63,000 annually)
- Opportunities for career growth and professional development
- Supportive and dynamic work environment
- Skill-building opportunities across client management and business operations
Job Description
Company Description
At Swift 7 Consultants, we are committed to delivering innovative solutions that drive business growth and operational excellence. Our team thrives on collaboration, professionalism, and a passion for achieving results. As we expand our presence in Miami, we are looking for dynamic individuals who are ready to contribute to our mission and grow their careers in a forward-thinking environment.
Job Description
We are seeking a highly organized and detail-oriented Account Manager Liaison to serve as a vital bridge between our clients and internal teams. This role focuses on ensuring smooth communication, delivering exceptional client service, and supporting account management strategies to enhance client satisfaction and business outcomes.
Responsibilities:
- Serve as the primary point of contact for client communications and inquiries.
- Coordinate between internal teams and clients to ensure timely project delivery.
- Maintain accurate records of client interactions and project progress.
- Assist in preparing reports, presentations, and client updates.
- Identify opportunities to streamline processes and enhance client experience.
- Support account managers in managing client expectations and project timelines.
Qualifications
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced environment.
- Detail-oriented with strong problem-solving capabilities.
- Proficient in Microsoft Office Suite and CRM tools.
Additional Information
- Competitive salary ($57,000 – $63,000 annually).
- Opportunities for career growth and professional development.
- Supportive and dynamic work environment.
- Skill-building opportunities across client management and business operations.