Accounting Analyst

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Join an elite team of accounting professionals committed to excellence and accuracy in a dynamic, fast-paced business environment. As an Accounting Analyst – Contracts, you will play a vital role in ensuring that customer contracts are accurately reflected in our revenue recognition processes. Your attention to detail will directly impact on financial integrity and customer satisfaction by ensuring that invoices are processed timely, precisely, and aligned with contract terms. Ability to comprehend, analyze and interpret the most complex legal documents. This position is key to delivering exceptional customer experience and supporting CSG’s commitment to operational and financial accuracy.

We are looking for a Contract Accounting Analyst who will:

• Ensure contract accounting policies and processes are consistently applied in compliance with the terms and conditions of legally executed customer agreements.
• Interpret complex and detailed contracts to ensure that customer pricing and billing accurately reflect the contractual intent, including agreements such as Master Service Agreements (MSAs), Letters of Authorization (LOAs), Statements of Work (SOWs), Technical Service Agreements (TSAs), and Change Orders.
• Conduct regular contract review meetings with key stakeholders—Product Management, Finance, Legal, and Client Services to ensure alignment, clarity, and smooth execution of billing for contract deliverables.
• Serve as a subject matter expert (SME) on specific customer contracts and across multiple CSG Lines of Business: Cable, Utilities, Print Solutions, Interactive Messaging, Ascendon, Insurance and Managed Services.
• Accountable for Kiosk management includes: Unit tracking of serial numbers, location placement, relocation, maintenance, and equipment end of life cycle and invoicing.
• Conducts routine audit reviews on pricing of one time and recurring billable services to ensure the billing is timely, accurate and complete.
• Accountable for implementing annual Consumer Price Index (CPI) and Producer Price Index (PPI) increases as defined in customer Agreements, using the percentage outlined from the Labor of Bureau Statistics.
• Manage Assigned contracts annual customer price escalations, ensuring timely and accurate updates based on contractual agreements and financial guidelines.
• Monitor the utilization of Oracle Projects to ensure project event milestones and billable hours are accurately configured and invoiced in alignment with contractual requirements and financial policies.
• Ensure Project Managers approve draft invoices timely once work is complete and ready for invoicing.
• Responsible for releasing draft invoices from the Oracle Project module.
• Ensuring all revenue is accurately amortized and recognized in accordance with Generally Accepted Accounting Principles (GAAP).
• Work closely with key stakeholders regarding Contract interpretation and intent. Responsible for monitoring, tracking, and reporting Service Commitment Allowance Hours.
• Manage pricing strategies that include Volume SensitivityDiscounting Tiered Pricing structures.
• Conduct, Present and lead out in Contract and Invoice Review Meetings. 

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s degree (B.A.) in Accounting or Business highly preferred 3+ years of related experience.
• Ability to write professional and effective communications, business process flows.
• Demonstrated ability to audit contracts, reports, item inventory, services by line-of-business, and customer invoices to ensure accuracy, compliance, and alignment with contractual obligations.
• Proven ability to collaborate effectively with cross-functional teams to achieve shared goals.
• Proficient in all Microsoft Office Products with heavy emphasis: Word and Advanced Excel skills required.
• Prior experience with Oracle ERP systems is preferred, especially in financial and accounting functions.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect, that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodation for people with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):