Ambassador

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™ and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at http://www.nintendo.com.

Area: New York Retail Store

DESCRIPTION OF DUTIES:

• Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues.

• Cross-sells merchandise, recommending products to anticipate and meet customer needs.

• Promptly and accurately processes all point of sale transactions.

• Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.

• Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization.

• Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays.

• Supports daily accurate record keeping through focused cycle count procedures and product counts.

• Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.

• Assists with product events including line management, product demonstrations, and sales processing.

• Occasionally represents Nintendo at off-site consumer events.

• Maintains area inventory including performing cycle-counts and ordering products and supplies.

• Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room.

• Maintains departmental lists, databases, customer profiles, and resource materials.

• Creates, updates, and maintains departmental process & training documents.

• Manipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.).

• Compiles and prepares daily and month-end reporting.

SUMMARY OF REQUIREMENTS:

• Minimum of one year of related retail experience.

• Previous retail experience, preferably at a high volume or flagship location.

• Ability and willingness to develop game knowledge and experience.

• Ability to perform routine display repair/maintenance.

• Accurate cash and inventory control experience.

• High school diploma or equivalent.

• Valid driver license and insurance.

PHYSICAL/FUNCTIONAL REQUIREMENTS:

• Normal office environment with moderate noise levels

• Ability to perform consistent work on a PC

• Occasional lifting of up to 25 pounds (assisted or not assisted)

• Ability to effectively move about an office campus

• Interacts and communicates professionally and effectively with employees, contractors, and visitors.

• Ability to work in an environment with moderate levels of stress

• Overtime, holiday, and varying shift work may be required

• Ability to work at the designated work location (onsite, hybrid, or remote)

• Legally eligible to work in the United States

• Regular walking, sitting, bending, twisting, standing and reaching.