Americas Global Business Consultant

Job Description Summary:

Provide administrative support to the lead Account Manager by coordinating with multiple internal teams to fulfil client request! These typically include the addition / removal of products & entitlements on a global basis, and require cooperation with account managers, sales support & order management specialists in a timely and efficient manner.

Role Responsibilities & Key Accountabilities:

• Build relationships with key client partners and become a point of escalation for urgent requests
• Accountable to deliver results on moderately complex processes and projects
• Ensure a smooth billing & invoicing cycle for Redistribution Partners
• Produce regular reporting for internal & external clients that may include usage trends, number of desktops etc.
• Together with the Account Manager, set up processes to facilitate the global sharing of strategy, information and priorities
• Support Account Directors with ad-hoc projects
• Performs administrative processes in an effective and timely manner
• Supports interventions for process and functional requirement gathering related to customer workflows
• Understands and completes routine tasks and assignments with moderate guidance

Qualifications & Experience:

• BA/BS or equivalent work experience
• B2B Customer experience
• Both internal and external client support
• Financial Services experience

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.