Quality Assurance Manager

We’re looking for a forward-thinking QA leader who can elevate our quality practices, accelerate delivery, and keep our engineering team laser focused on building reliable, user-centric products. This role blends strategic oversight with hands-on expertise - perfect for someone who loves improving processes as much as uncovering edge cases. You will define and implement modern QA strategies, drive continuous process improvement, lead and mentor QA engineers, oversee automated test frameworks for UI, API, and integration testing, partner with development, product, and DevOps teams, analyze quality metrics, and advocate for the end user.

Must Have

• Proven experience building and scaling QA processes in a fast-paced engineering environment.
• Strong background in test automation (framework design, CI/CD integration, tool selection).
• Deep understanding of both functional and non-functional testing: performance, reliability, security, and usability.
• Experience implementing modern QA methodologies (shift-left testing, risk-based testing, exploratory testing, etc.).
• Ability to collaborate across teams and influence decision-making at both technical and process levels.
• Leadership mindset with experience guiding or managing QA teams.

Good to Have

• Familiarity with cloud environments (Azure, AWS).
• Exposure to DevOps practices and CI/CD tooling.
• Hands-on experience with scripting (e.g., Python, PowerShell, or JS frameworks).
• Knowledge of microservices architecture and distributed system testing challenges.
• Strong communication and a collaborative spirit.
• Proactive problem-solving and a relentless focus on end-user impact.
• Ability to bring clarity to complex situations and drive alignment across teams.
• A sense of ownership and the confidence to modernize processes that need a refresh.

Perks & Benefits

• 25 days’ holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• All LSEG colleagues with at least one year’s continuous service, who become parents, are now entitled to at least 26 weeks’ paid leave, and the option to return to work on a phased basis, in relation with specific company’s policy and guidelines

About Us:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

Role Summary:

We’re looking for a forward-thinking QA leader who can elevate our quality practices, accelerate delivery, and keep our engineering team laser focused on building reliable, user-centric products. This role blends strategic oversight with hands-on expertise - perfect for someone who loves improving processes as much as uncovering edge cases.

What You’ll Do:

• Define and implement modern QA strategies, standards, and best practices across the engineering organization.
• Drive continuous process improvement to boost delivery speed without sacrificing quality.
• Lead and mentor QA engineers, promoting a culture of ownership, curiosity, and accountability.
• Oversee the design, expansion, and maintenance of automated test frameworks for UI, API, and integration testing.
• Partner closely with development, product, and DevOps teams to tighten feedback loops and enhance overall release reliability.
• Analyze quality metrics, identify bottlenecks, and push for systemic improvements in test coverage, automation, and release cycles.
• Advocate for the end user at every stage of development.

What You’ll Bring:

Must-Have Skills

• Proven experience building and scaling QA processes in a fast-paced engineering environment.
• Strong background in test automation (framework design, CI/CD integration, tool selection).
• Deep understanding of both functional and non-functional testing: performance, reliability, security, and usability.
• Experience implementing modern QA methodologies (shift-left testing, risk-based testing, exploratory testing, etc.).
• Ability to collaborate across teams and influence decision-making at both technical and process levels.
• Leadership mindset with experience guiding or managing QA teams.

Nice-to-Have Skills

• Familiarity with cloud environments (Azure, AWS).
• Exposure to DevOps practices and CI/CD tooling.
• Hands-on experience with scripting (e.g., Python, PowerShell, or JS frameworks).
• Knowledge of microservices architecture and distributed system testing challenges.

Soft Skills We Value

• Strong communication and a collaborative spirit-someone who can challenge and be challenged.
• Proactive problem-solving and a relentless focus on end-user impact.
• Ability to bring clarity to complex situations and drive alignment across teams.
• A sense of ownership and the confidence to modernize processes that need a refresh.

Benefits:

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!

We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days’ holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• All LSEG colleagues with at least one year’s continuous service, who become parents, are now entitled to at least 26 weeks’ paid leave, and the option to return to work on a phased basis, in relation with specific company’s policy and guidelines

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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About Us

LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

Our organisation

Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions

Where we work

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more

Our people

Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.