Senior Data Analyst – FC Online QA

Senior Data Analyst in QA will drive data driven quality execution and various analytic QA approach for FC Online franchise game development through proactive collaboration with global partners and best practices.

Must Have

• Build and share analytics and BI dashboards and reports, ensuring comprehensive user documentation is provided
• Maintain high-quality and reliable BI dashboards and connected data sources to support confident decision-making across the team
• Collaborate with internal stakeholders to develop data requests, validate incoming data, and follow up on issues related to data, metrics, and visualizations with data providers
• Develop and track key metrics and KPIs, utilizing statistical software, databases, spreadsheets, and reporting tools for in-depth analysis
• Design, monitor, and evaluate key metrics, conducting root cause analysis for changes in KPIs and business trends
• Develop and maintain scripts and queries to import, manipulate, clean, and transform data from a variety of sources
• Perform quality assurance on data deliverables to ensure accuracy, consistency, and completeness
• Continuously seek opportunities to improve analytics processes and dashboard effectiveness
• Minimum 5 years of experience in data analytics roles, including data mining, data wrangling, shaping, visualization, and forecasting
• Advanced skills in data visualization for charts and reports
• Proficient in database management and SQL, including advanced Power Query and DAX functions
• Demonstrated experience in data model design and performance optimization
• Strong data analysis skills: proficient in R programming, and mastery of MS Excel (including VBA, PivotTables, and array functions)
• Experience with Power BI CI/CD processes, including deployment pipelines
• Proven ability to create comprehensive user guides and operational documentation
• Familiarity with issue tracking tools such as Jira, JaaS, or similar platforms

Good to Have

• Preferred experience with Power BI Desktop and Power BI Service
• Fluency in English (strongly preferred)

Perks & Benefits

• Healthcare coverage
• Mental well-being support
• Retirement savings
• Paid time off
• Family leaves
• Complimentary games

General Information

Role ID: 212203

Worker Type: Regular Employee

Studio/Department: EA Studios - Quality Verification

Work Model: On Site

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

General Info

• The Data Analyst role, in QA organization, will be responsible for assembling various game development and QA data from multiple sources, conducting analysis, performing research, interacting with different internal customers, designing, documenting, and implementing analytical solutions, as well as compiling and presenting results, in graphical and written summaries, to a variety of audiences. You will be responsible for building metrics reporting systems and for tracking process improvements across the organization.

Summary

Senior Data Analyst in QA will drive data driven quality execution and various analytic QA approach for FC Online franchise game development through proactive collaboration with global partners and best practices,

Responsibilities:

• Build and share analytics and BI dashboards and reports, ensuring comprehensive user documentation is provided.
• Maintain high-quality and reliable BI dashboards and connected data sources to support confident decision-making across the team.
• Collaborate with internal stakeholders to develop data requests, validate incoming data, and follow up on issues related to data, metrics, and visualizations with data providers.
• Develop and track key metrics and KPIs, utilizing statistical software, databases, spreadsheets, and reporting tools for in-depth analysis.
• Design, monitor, and evaluate key metrics, conducting root cause analysis for changes in KPIs and business trends.
• Develop and maintain scripts and queries to import, manipulate, clean, and transform data from a variety of sources.
• Perform quality assurance on data deliverables to ensure accuracy, consistency, and completeness.
• Continuously seek opportunities to improve analytics processes and dashboard effectiveness.

Qualifications:

• Minimum 5 years of experience in data analytics roles, including data mining, data wrangling, shaping, visualization, and forecasting.
• Advanced skills in data visualization for charts and reports. (Preferred experience with Power BI Desktop and Power BI Service.)
• Proficient in database management and SQL, including advanced Power Query and DAX functions.
• Demonstrated experience in data model design and performance optimization.
• Strong data analysis skills: proficient in R programming, and mastery of MS Excel (including VBA, PivotTables, and array functions).
• Experience with Power BI CI/CD processes, including deployment pipelines.
• Proven ability to create comprehensive user guides and operational documentation.
• Familiarity with issue tracking tools such as Jira, JaaS, or similar platforms.
• Fluency in English (strongly preferred).

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.