Analyst - IT Product Support

10 Hours ago • 5 Years +

Job Summary

Job Description

We are seeking a talented individual to join our MMC Corporate team at GIS in Pune/Mumbai. This hybrid role requires working at least three days a week in the office. The Analyst will translate business requirements into application code, document specifications, perform code reviews, and provide technical support. Responsibilities include diagnosing complex application issues, developing integrated solutions, and collaborating with cross-functional teams to ensure proper implementation and deployment.
Must have:
  • Translate Business Requirements into application code
  • Document the application specifications
  • Perform code reviews and align the solutions to architectural specifications
  • Work with Business Analysts, Scrum Masters, Product Owners, and other cross-functional resources to provide technical support and guidance
  • Collaborate with development team members to ensure proper implementation and deployment of the solutions
  • Diagnose and resolve complex application issues
  • Maintain current knowledge of relevant technologies and business processes
  • Development and deployment of integrated solutions to enhance, consolidate, and coordinate independently designed applications enterprise-wide
  • Determine how existing applications, legacy systems, third-party applications, databases, web/mobile interfaces, and hardware integrate
  • Develop efficient methods to reuse existing components
  • Strong experience in program design, coding, benchmark testing, debugging, and documentation
  • Applies thorough technical knowledge and understanding of business applications
  • Collaborate with cross-functional teams to determine business requirements
  • Demonstrated ability to work with distributed teams across multiple time-zones
  • Strong team skills to gain credibility with stakeholders
  • Design, execute, assess, and troubleshoot software programs and applications
  • Provides support in configuration, coding, developing, and documenting software specifications
  • Prepare Oracle Functional, Technical Design documents and Unit test documents for the related areas
  • At least 5 years of experience in IT as a software developer
  • Knowledge in Oracle Application Modules Revenue Management & Billing, Payables, Receivables, General Ledger and iExpenses & iProcurement
  • Troubleshooting and Problem-Solving skills to identify, analyze, and resolve technical issues in Oracle EBS and related systems
  • Provide technical support and guidance to end-users and functional teams
  • Excellent knowledge in PL/SQL and Unix Shell Script
  • Experience in developing and customizing Oracle XML Publisher Reports, Bursting
  • Ability to work on CEMLI (RICE)
  • SCM tools GitHub, ADO
  • Secure Software Development Life Cycle (SSDLC) practices
  • Experience in various project methodologies (e.g. Six Sigma, Waterfall, RUP, Scrum and Agile)
  • Experience Oracle Workflow and Business Events
  • WebADI and Oracle Application Framework
  • Performance Tuning
Good to have:
  • Excellent communication and presentation skills
  • Ability to multi task and liaise with multiple stakeholders
  • Strong interpersonal skills and demonstrated ability to build professional relationships
  • Excellent Problem solving skills with innovative and proactive approach
  • Ability to identify process improvement opportunities
  • Adaptability to change
  • Knowledge of processes & best practices within the team & industry
  • Management of global stakeholders
  • Planning and decision making skills
Perks:
  • Professional development opportunities
  • Interesting work and supportive leaders
  • Vibrant and inclusive culture
  • Work with talented colleagues to create new solutions
  • Range of career opportunities
  • Benefits and rewards to enhance your well-being

Job Details

We are seeking a talented individual to join our MMC Corporate team at GIS This role will be based in Pune/Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

  • Translate Business Requirements into application code
  • Document the application specifications
  • Perform code reviews and align the solutions to architectural specifications
  • Work with Business Analysts, Scrum Masters, Product Owners, and other cross-functional resources to provide technical support and guidance
  • Collaborate with development team members to ensure proper implementation and deployment of the solutions.
  • Diagnose and resolve complex application issues
  • Maintain current knowledge of relevant technologies and business processes
  • Development and deployment of integrated solutions to enhance, consolidate, and coordinate independently designed applications enterprise-wide; assist in scheduling and coordinating project deliverables.
  • Determine how existing applications, legacy systems, third-party applications, databases, web/mobile interfaces, and hardware, possibly running on multiple platforms, integrate to meet new and emerging enterprise requirements.
  • Develop efficient methods to reuse existing components.
  • Strong experience in program design, coding, benchmark testing, debugging, and documentation under general supervision.
  • Applies thorough technical knowledge and understanding of business applications required to facilitate the development of supporting knowledge architecture and standards.
  • Collaborate with cross-functional teams to determine business requirements.
  • Demonstrated ability to work with distributed teams across multiple time-zones
  • Strong team skills to gain credibility with stakeholders and must possess the ability to work with other IT team members to ensure solid cross-functional decisions are made by the team.
  • Design, execute, assess, and troubleshoot software programs and applications.
  • Provides support in configuration, coding, developing, and documenting software specifications throughout the project life cycle.
  • Prepare Oracle Functional, Technical Design documents and Unit test documents for the related areas.
  • Performs other duties as assigned.

What you need to have:

  • At least 5 years of experience in IT as a software developer
  • Knowledge in Oracle Application Modules Revenue Management & Billing, Payables, Receivables, General Ledger and iExpenses & iProcurement
  • Troubleshooting and Problem-Solving skills to identify, analyze, and resolve technical issues in Oracle EBS and related systems.
  • Provide technical support and guidance to end-users and functional teams
  • Excellent knowledge in PL/SQL and Unix Shell Script
  • Experience in developing and customizing Oracle XML Publisher Reports, Bursting
  • Ability to work on CEMLI (RICE)
  • SCM tools GitHub, ADO
  • Secure Software Development Life Cycle (SSDLC) practices
  • Experience in various project methodologies (e.g. Six Sigma, Waterfall, RUP, Scrum and Agile) Experience Oracle Workflow and Business Events
  • WebADI and Oracle Application Framework
  • Performance Tuning

What makes you stand out?

  • Excellent communication and presentation skills
  • Ability to multi task and liaise with multiple stakeholders
  • Strong interpersonal skills and demonstrated ability to build professional relationships
  • Excellent Problem solving skills with innovative and proactive approach
  • Ability to identify process improvement opportunities
  • Adaptability to change
  • Knowledge of processes & best practices within the team & industry
  • Management of global stakeholders
  • Planning and decision making skills

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person

About Us

Click here to return to the MMC Careers Site

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmcglobal or subscribe to BRINK.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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