Principal Engineer - IT Product Support

10 Hours ago • 5 Years +

Job Summary

Job Description

We are seeking a Principal Engineer for IT Product Support to join the MMC Corporate team at GIS in Noida/Gurgaon. This hybrid role requires expertise in Oracle EBS Financials (GL, AP, AR, FA, CM, SLA) and Oracle Revenue Management and Billing (ORMB) modules. The role involves configuring modules, driving issue resolution across P2P and O2C cycles, providing Tier-3 functional support, and documenting business requirements. Candidates should have 5+ years of experience, strong analytical and communication skills, and a solid understanding of revenue recognition principles.
Must have:
  • Act as SME on Oracle EBS Financials (GL, AP, AR, FA, CM, SLA) and ORMB modules.
  • Hands-on experience with Oracle E-Business Suite Release 12.
  • Strong knowledge of ORMB functionalities, configuration, and testing.
  • Configure Oracle EBS Modules and Oracle RMB as per business needs.
  • Drive issue resolution and root cause analysis across P2P and O2C business cycles.
  • Diagnose and resolve complex application issues.
  • Manage multiple priorities in a fast-paced environment, providing Tier-3 functional support.
  • Support production, upgrades, changes, and user support via on-call rotation.
  • Support key business processes/activities including Month end and Year end.
  • Partner with business and technology managers to document business requirements into technical requirements.
  • Proficient in writing Functional Design Documents.
  • Experience in mapping business requirements, gap analysis, and preparing Functional/Technical Design documents.
  • Ensure data integrity and reconciliation between upstream and downstream systems.
  • 5+ years of functional consulting experience in Oracle EBS Financials and ORMB.
  • Strong understanding of Revenue Recognition principles (ASC 606, IFRS 15) and Oracle Financials Accounting Hub (FAH).
  • Supporting experience for revenue recognition and billing processes.
  • Proficient in end-to-end business cycles including P2P and O2C Cycle.
  • Skilled in preparing BR100, MD50, TE40 and functional test scripts.
  • Solid understanding of US GAAP or international accounting standards.
  • Hands-on experience with integration tools and middleware.
  • Experience with Oracle 12.2 Upgrades.
  • Ability to work with distributed teams across multiple time-zones.
  • Ability to clearly describe end-to-end business processes and key integration points.
  • Highly self-motivated with strong organizational skills, outstanding analytic skills, and polished facilitation skills.
  • Strong communication, presentation, and client-facing skills.
Good to have:
  • Clear and confident communicator
  • Strong presentation and stakeholder skills
  • Ability to manage multiple priorities effectively
  • Strong interpersonal skills and ability to build professional relationships
  • Experience in working with global teams
  • Strong leadership in planning and decision making
  • Quick to adapt and learn new technologies
  • Excellent Problem-solving skills with innovative and proactive approach
  • Ability to identify process improvement opportunities
Perks:
  • Professional development opportunities
  • Interesting work and supportive leaders
  • Vibrant and inclusive culture
  • Work with talented colleagues to create new solutions
  • Range of career opportunities
  • Benefits and rewards to enhance well-being

Job Details

We are seeking a talented individual to join our MMC Corporate team at GIS. This role will be based in Noida/Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

  • Act as Subject Matter Expert on Oracle EBS (SME) Financials (GL, AP, AR, FA, CM, SLA) and Revenue Management and Billing (ORMB) modules
  • Possess hands-on experience with Oracle E-Business Suite Release 12, with strong knowledge of Revenue Management and Billing (ORMB) functionalities, configuration, and testing. A solid understanding of the ORMB data model is essential.
  • Configure Oracle EBS Modules (GL, AP, AR, FA, CM) and Oracle RMB (Billing, Contracts, Pricing, Rating, Invoicing) as per business needs
  • Participate in Oracle EBS to Cloud migration or upgrade initiatives (Preferred)
  • Drive issue resolution and root cause analysis across P2P and O2C business cycles
  • Diagnoses and resolves complex application issues, working with clients (primarily internal, occasionally external), other IT departments and suppliers as appropriate.
  • Works autonomously to recreate problems and identify necessary fixes using a variety of software tools and resources.
  • Manage multiple priorities in a fast-paced environment, providing Tier-3 functional support when required
  • Flexibility in supporting production, upgrades, changes, and user support via on-call rotation
  • Supporting key business processes/activities including Month end and Year end support activities to Business users.
  • Partners with business and technology managers elicit, analyze, translate, and document business requirements into technical requirements.
  • Proficient in writing Functional Design Documents
  • Experience in mapping business requirements, gap analysis and preparation of Functional/Technical Design documents
  • Effectively resolve problems and roadblocks as they occur, consistently following through on details while driving innovation as well as issue resolution and anticipate and prevents problems before they occur.
  • Ensure data integrity and reconciliation between upstream and downstream systems
  • Utilizing past experience to implement innovative approaches to help improve business processes and system performance
  • Manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic environment

What you need to have:

  • 5+ years of functional consulting experience in Oracle E-Business Suite (EBS) Financials and Oracle Revenue Management & Billing (ORMB)
  • Strong understanding of Revenue Recognition principles (ASC 606, IFRS 15) and Oracle Financials Accounting Hub (FAH)
  • Supporting experience for the revenue recognition Process, billing process, including generating invoices, resolving billing/Revenue Management issues, and ensuring accurate revenue recognition
  • Proficient in end-to-end business cycles including P2P and O2C Cycle
  • Skilled in preparing BR100, MD50, TE40 and functional test scripts.
  • Solid understanding of US GAAP or international accounting standards
  • Hands-on experience with integration tools and middleware (preferred)
  • Experience with Oracle 12.2 Upgrades
  • Demonstrated ability to work with distributed teams across multiple time-zones
  • Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
  • Must be highly self-motivated with strong organizational skills, outstanding analytic skills and polished facilitation skills, stakeholder management.
  • Strong communication, presentation and client-facing skills, with proven success in resolving issues and improving business processes.
  • Exposure to robotic process automation, natural language processing, data analytics (Not essential)

What makes you stand out?

  • Clear and confident communicator
  • Strong presentation and stakeholder skills
  • Ability to manage multiple priorities effectively
  • Strong interpersonal skills and demonstrated ability to build professional relationships
  • Experience in working with global teams
  • Strong leadership in planning and decision making
  • Quick to adapt and learn new technologies
  • Excellent Problem-solving skills with innovative and proactive approach
  • Ability to identify process improvement opportunities

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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