Analyst SCM - Order management & Planning (RMA)
Job Summary
Job Description
- Responsible for supply chain material planning & Order management required for RMA fulfilment
- Facilitate and coordinate with Procurement, Product Engineering, PLMs, Manufacturing, Quality, Logistics & Customer service to for support warranty replacements through product life cycle
- Review, identify and mitigate any near – term and long – term imbalances of supply.
- Create, implement and monitor returns and rework KPI
- Identify and drive process improvements
- Ensure on time delivery of RMA material.
- Strong knowledge on Oracle or other ERP systems
- Ability to work in multi-cultural & geographically diverse teams
- Flexible to work in different time zones & able to work under pressure
- Strong analytical and problem-solving skills
- Good learner, proactive and team player
- Ability to prioritize work and complete task effectively
- RCCA based culture for quality improvement and continuous learning
- Excellent written and oral communication skills, able to communicate at all levels
1 skill required
Job Details
Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!
About the role
The main purpose of this job is to ensure the right decisions are made regarding the allocation of available capacity or supply to schedule in a time-phased plan to achieve best in class on time delivery & thus the customer experience to support Enphase’ vision, mission and strategies for long term sustainability and growth, while working with internal teams like sales operations, supply planning, logistics & the customer, when required.
What you will be doing
- Responsible for supply chain material planning & Order management required for RMA fulfilment
- Facilitate and coordinate with Procurement, Product Engineering, PLMs, Manufacturing, Quality, Logistics & Customer service to for support warranty replacements through product life cycle
- Review, identify and mitigate any near – term and long – term imbalances of supply.
- Create, implement and monitor returns and rework KPI
- Identify and drive process improvements
- Ensure on time delivery of RMA material.
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