Energy Consultant
Job Summary
Job Description
The Inside Sales Representative will manage customer leads by phone and email, responsible for the complete sales cycle: nurturing, sales, and follow-up. Responsibilities include qualifying leads, setting appointments, delivering value propositions, and managing the sales pipeline. Must understand customer needs and offer solutions. Stay informed on industry trends and collaborate with team members for effective lead conversion. Experience in direct sales in a call center is key.
Must have:
- Graduate degree (B.E/B.Tech/BCA/MCA/BSC or MSC)
- Spanish C1 certification or equivalent.
- Minimum of 1 year sales, lead qualification experience.
- Willingness to work in mid-night shifts and weekends.
- Strong knowledge of Salesforce or other CRM tools.
- Strong business telephone and customer service skills.
- Comfortable making volume/bulk calls to prospective users.
- Understanding of electrical concepts, AC & DC circuits.
Good to have:
- Exposure to solar/PV-related environments
5 skills required
Job Details
Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!
About the role
Enphase Energy’s Inside Sales Representative will be responsible for managing customer leads from various sources by connecting with them through phone and email. This position will be responsible for the complete sales cycle - nurturing the lead, making the sales and post sales follow up. Experience in direct sales in a call center environment is key to being successful in this role. The position is open in Bangalore, India.
What you will do
- Qualification: Engage with prospects to understand their needs, pain points, and level of interest in the company's products or services. Qualify leads based on established criteria. Make outbound calls to existing and potential homeowner customers and educate them on Enphase products as well as the overall solar buying process. Understand customer needs and offer solutions to help them.
- Appointment Setting: Schedule appointments/meetings with qualified leads. After consultation, connect customers with installers to complete their purchase and installation.
- Communication: Deliver compelling value propositions to prospects, handle objections, and communicate the benefits of the company's offerings clearly and persuasively.
- Pipeline Management: Track and manage leads in the CRM system, ensuring accurate and up-to-date information on leads and prospects. Maintain database (Salesforce, CRM, Excel, etc.) of customer information. Track customer interactions with customer service tickets.
- Follow-up: Conduct timely follow-ups with leads to nurture relationships and move them through the sales funnel.
- Market Research: Stay informed about industry trends, competitors, and market conditions to tailor sales pitches effectively.
- Collaboration: Work closely with the all-team members to align on goals, share valuable insights, and coordinate efforts for effective lead conversion.
Who you are and what you bring
- Should be a Graduate – B.E/B.Tech/BCA/MCA/BSC or MSC in Computer Applications with 55% min score in 10th, 12th and graduation.
- Must have Spanish C1 certification or Equivalent certification.
- Should have a minimum of 1 years’ experience in sales, lead qualification or appointment setting. Freshers will not be considered for the role.
- Willingness to work in mid-night shift (post 11:30 pm IST) and on weekends. Role involves mid-night shift and weekend working.
- Strong knowledge of Salesforce or other CRM tools to drive productivity.
- Strong business telephone and customer service skills. Clear and Persuasive communication skills with verbal and written English.
- Should be comfortable making volume/bulk calls to prospective users. This role involves speaking to potential clients over call.
- General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable.
- Exposure to solar/PV-related environments would be highly beneficial
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