Associate Recruiter

As an Associate Recruiter, you will be Thumbtack's talent acquisition expert, handling end-to-end recruiting within the Philippines talent market. You will find exceptional candidates for diverse roles, from customer support to experienced subject matter experts and leaders. Your role involves meeting hiring targets, managing the entire hiring process, ensuring a positive candidate experience, and using data-driven analysis to solve bottlenecks. You will also develop talent pipelines, screen candidates, assist in objective hiring decisions, and maintain accurate recruitment reports.

Must Have

• Meet and exceed hiring targets (headcount and timeline)
• Manage the hiring process from initial intake to presenting job offers
• Deliver positive candidate and hiring team experience
• Conduct data-driven analysis to solve hiring-related bottlenecks
• Proactively contribute to improving recruiting methods
• Develop a strong talent pipeline (sourcing through job portals, networking, research)
• Provide stellar recruitment experience and be a strong brand ambassador
• Help build interest around hiring needs by creating recruitment marketing content
• Screen or interview potential candidates to determine job skills, culture- and team-fit
• Assist the hiring team in coming up with an objective hiring decision
• Update hiring plans, job descriptions, trackers/ATS and other recruiting docs
• Maintain accurate reports capturing the recruitment cycle and administrative tasks
• 3-5 years of professional experience in recruitment/talent acquisition
• Strong understanding of tech, shared/services, outsourcing or similar industries
• Proven experience in managing end-to-end recruitment for high-volume hiring
• Highly knowledgeable in leveraging sourcing and social media platforms (Jobstreet, LinkedIn, Glassdoor, Facebook)
• Strong stakeholder management and interpersonal skills
• Impeccable English communication skills

Good to Have

• Advanced user skills in tracking and recruitment management tools (ATS, Google Apps)
• Experience with recruitment marketing

Thumbtack helps millions of people confidently care for their homes.

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Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Recruiting Team

Our mission as a Recruiting team is to find, attract and secure the right people for Thumbtack, while always providing exceptional candidate experience.

About the Role

As an Associate Recruiter, you’ll be our talent acquisition expert who handles womb-to-tomb recruiting who knows the Philippines talent market inside and out and can find exceptional candidates for roles as diverse as customer support specialists to experienced subject matter experts and leaders. You’ll bring a creative and thoughtful approach to finding, attracting, engaging and ultimately onboarding the right people at the right time.

What You Will Do

• Meet and exceed hiring targets (headcount and timeline) by effectively managing the hiring process from start to finish and all the stakeholders involved in hiring.
• Manage the hiring process effectively and efficiently from the initial intake of job requirements through to presenting job offers, and facilitating the pre-ONB process in partnership with People Operations.
• Deliver positive candidate and hiring team experience by providing timely and consistent hiring progress updates and feedback to both the hiring team and the candidates.
• Conducting data-driven analysis to solve hiring-related bottlenecks and issues as they arise.
• Proactively contribute to improving the way we’re recruiting at Thumbtack by challenging the status quo and providing useful suggestions for improvement.
• Develop a strong talent pipeline, either in partnership with the Sourcer and/or through directly sourcing for candidates through job portals, networking, researching, and other non-traditional search tools and methods.
• Endeavor to provide stellar recruitment experience for the candidates and be a strong brand ambassador.
• Help build interest around hiring needs both from internal as well as external audiences by partnering with the Sourcer in creating various recruitment marketing content/collaterals and publishing them in various communication channels (Gmail, Slack, Facebook, LinkedIn, Jobstreet, etc.)
• Screen or interview potential candidates to help determine job skills, culture- and team-fit.
• Assist the hiring team in coming up with an objective hiring decision through the different assessment methods we’ve put in place as part of our standard hiring process.
• Update hiring plans, job descriptions, trackers/ATS and other docs related to recruiting.
• Maintain accurate reports capturing the recruitment cycle, as well as other administrative tasks required by the recruitment process such as but not limited to scheduling, pre-onboarding, etc.

In order to be successful, you must bring

• At least 3-5 years of professional experience in recruitment/talent acquisition, with a strong understanding of tech, shared/services, outsourcing or similar industries
• Proven experience in managing end-to-end recruitment for high-volume hiring, ensuring efficiency and quality throughout the process.
• Highly knowledgeable in leveraging sourcing and social media platforms, including Jobstreet, LinkedIn, Glassdoor, Facebook, etc.
• Strong stakeholder management and interpersonal skills.
• Impeccable English communication skills.
• Advanced user skills in tracking and recruitment management tools preferred but not required - including ATS (Applicant tracking systems preferably Greenhouse) and Google Apps
• Bonus points: Experience with recruitment marketing - highly creative, with a strong understanding of key marketing concepts and ability to apply them in recruiting/talent acquisition

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

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