Audio & Visual Technical Supervisor

We are looking for:

Responsibilities:

• Lead and operate AV systems for live events, executive meetings, and corporate communications.
• Set up and manage microphones, speakers, displays, projectors, and video conferencing tools for indoor/outdoor events.
• Provide end-to-end event support—from pre-event setup and testing to live execution and teardown.
• Monitor and adjust audio/video feeds for optimal performance and quality.
• Operate and support video switchers, routers, and streaming platforms as needed.

• Act as the senior AV point of contact, managing Flex support staff and vendor technicians.
• Supervise onsite and remote AV Technicians, ensuring technical readiness and staff coordination.
• Train and mentor junior AV staff and freelance crew.

• Maintain AV equipment in event spaces and executive conference rooms.
• Perform regular preventative maintenance and system health checks.
• Troubleshoot and resolve technical issues quickly and effectively.
• Document system issues, fixes, and AV workflows for internal use.

• Maintain accurate AV equipment inventory and coordinate repairs or replacements.
• Archive technical documentation in line with Robinhood and ASG standards.
• Contribute to continuous improvement of AV operations and SOPs.
  
  

Required Qualifications & Experience:

• Bachelor’s degree in Audio Engineering, Electrical Engineering, or related field preferred.
• 7–10+ years of experience in AV technical operations, including team or vendor management.
• Strong background supporting high-level corporate AV environments and executive communications.
• Advanced knowledge of:
• Video systems
• Lighting systems
• Audio systems
• Communication (intercom) systems
• Streaming software
• Ability to independently troubleshoot audio, video, and networked AV systems.
• Proven ability to lead technical operations in high-pressure, fast-paced environments.
• Excellent communication and customer service skills, especially with executive stakeholders.
• Strong organizational and documentation practices.
  
  

Preferred Qualifications & Experience:

• Experience supporting hybrid meetings and remote contributors.
• Familiarity with control room environments and multi-camera productions.
• Working knowledge of AV-over-IP, Dante, NDI, or similar technologies.
• Certifications such as AVIXA CTS, Dante, or Crestron preferred.
  
  

Compensation & Benefits:

• Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG.
• Discounts on health and wellness programs, plus savings on travel and more.
• Voluntary benefits including disability, accident, critical illness insurance, and pet insurance.
• Employee Assistance Program offering counseling, financial coaching, and more.
• Paid time off to relax and recharge.
• Additional benefits to help you plan for the future, like life insurance and 401k.