B2B Account Manager

9 Months ago • All levels • Account Management

Job Summary

Job Description

Ninja Van is looking for a B2B Account Manager to cultivate strong client relationships, drive business growth, and ensure seamless logistics operations. You'll need experience in account management, preferably in the transport or logistics industry, and a strong understanding of FMCG, Beauty and Wellness, Pharma, or General Trade Industries. This role requires excellent communication, negotiation, and interpersonal skills.
Must have:
  • Account Management
  • Logistics Industry
  • FMCG Experience
  • Communication Skills
Good to have:
  • Transport Operations
  • CRM Software
  • Data Analysis
  • Microsoft Office
Perks:
  • Hybrid Work
  • Competitive Pay

Job Details

ABOUT THE COMPANY:

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

ABOUT THE UNIT:

Restock Operations Unit caters to the new service of the Company, Ninja Restock, which is a business-to-business (B2B) service that enables brands and businesses to distribute supplies seamlessly to their locations and branches. 

ABOUT THE JOB:

As an Account Manager you are expected to cultivate and nurture strong, long-term relationships with key clients while driving business growth and revenue. This entails understanding the unique needs and objectives of each Ninja Restock client, developing tailored solutions to meet those needs, and ensuring the successful delivery of services. With a focus on account management, business development and performance management while collaborating closely with Sales and Operational teams within Ninjavan Philippines

Main Duties:

- Assist the Senior Account Manager in building and maintaining strong relationships with existing clients.
- Coordinate with internal teams, including operations, middle mile/haul, and sort, to ensure smooth logistics operations for Ninja Restock client shipments.
- Maintain accurate records of client interactions, agreements, and service requirements.
- Monitor the progress of orders and shipments, ensuring timely delivery and addressing any delays or issues as they arise.
- Work closely with internal teams to address any service or operational issues that may arise, ensuring timely resolution to maintain client satisfaction.
- Escalate complex issues to the Senior Account Manager or appropriate stakeholders for further assistance and resolution.
- Support the Senior Account Manager in identifying upsell and cross-sell opportunities within existing client accounts.
- Assist in preparing sales presentations, proposals, and business reviews for client meetings.

Qualifications:

- A graduate of Bachelor's degree in Business Management, Economics, Management Engineering or any business related courses 
- Experience in managing or handling accounts in the FMCG, Beauty and Wellness, Pharma or other General Trade Industries
- Proven track record of success in B2B account management, preferably within the transport or logistics industry.
- Strong understanding of transport and logistics operations, processes, and technologies.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to think strategically, analyze data, and develop actionable insights and recommendations.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant tools and applications.
- Demonstrated ability to work effectively in a fast-paced, dynamic environment, both independently and as part of a team.

Why join us?

✔️ We have a hybrid work setup and flexible work arrangements to support work/life balance.
✔️ We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs.
✔️We provide Paid Time Offs and Wellness Leaves to support your overall well-being.
undefinedundefinedundefined

Similar Jobs

Moloco - Senior Manager, Financial Planning & Analysis

Moloco

Redwood City, California, United States (On-Site)
3 Weeks ago
TAG - Senior Designer

TAG

Mexico City, Mexico (Hybrid)
3 Months ago
high radius - Analyst/ Senior Analyst-Snow

high radius

Hyderabad, Telangana, India (On-Site)
2 Months ago
Xpulz gaming - XPUBG Product Manager

Xpulz gaming

(Remote)
5 Years ago
deel. - Payroll Expert

deel.

Israel (Remote)
1 Week ago
Hitachi - CRM Technical Consultant - NA Team

Hitachi

Chennai, Tamil Nadu, India (On-Site)
9 Months ago
Zscaler - Account Executive, Commercial

Zscaler

Osaka, Osaka, Japan (Remote)
1 Month ago
Mixpanel - Account Executive

Mixpanel

Bengaluru, Karnataka, India (Hybrid)
2 Weeks ago
Nice - Account Executive

Nice

Sydney, New South Wales, Australia (Hybrid)
1 Month ago
FlockSafety - Local Account Executive, Public Safety

FlockSafety

Boston, Massachusetts, United States (Remote)
1 Year ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Philips - Sales, Key Account Manager - Hospital Patient Monitoring

Philips

Las Vegas, Nevada, United States (On-Site)
2 Months ago
Enterra Solutions - Deployment Manager

Enterra Solutions

United States (Remote)
1 Month ago
C3 IoT - Senior Human Resources Manager

C3 IoT

Redwood City, California, United States (On-Site)
3 Weeks ago
T systems - Presales Solution Designer Automotive (Senior)

T systems

Pune, Maharashtra, India (On-Site)
2 Months ago
PwC - KYC SME Senior Associate

PwC

Makati City, Metro Manila, Philippines (On-Site)
10 Months ago
Nintendo - Localization Specialist (Japanese)

Nintendo

Redmond, Washington, United States (Hybrid)
9 Months ago
UPF Industries  - Account Manager

UPF Industries

Union City, Georgia, United States (Remote)
2 Weeks ago
Granicus - Technical Implementation Consultant

Granicus

Canada (Remote)
2 Months ago
Polygon Labs - Executive Assistant - CEO of Polygon Foundation

Polygon Labs

London, England, United Kingdom (Remote)
1 Month ago
MiQ - Controller

MiQ

Toronto, Ontario, Canada (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Cabuyao, Calabarzon, Philippines

Simcorp - PMO Analyst

Simcorp

Manila, Metro Manila, Philippines (Hybrid)
2 Months ago
Side - Concept Artist Environment/Props - Talent Pool

Side

Manila, Metro Manila, Philippines (On-Site)
1 Week ago
NinjaVan - Senior Account Manager (Client Retention and Account Management)

NinjaVan

Makati City, Metro Manila, Philippines (Hybrid)
8 Months ago
Testronic - Human Resource Director

Testronic

Mandaluyong City, Metro Manila, Philippines (On-Site)
2 Weeks ago
Salesforce - Senior Engagement Manager - Pre-Sales

Salesforce

Manila, Metro Manila, Philippines (On-Site)
3 Weeks ago
TALA - Recoveries Advocates (Project-Based)

TALA

Manila, Metro Manila, Philippines (Hybrid)
3 Weeks ago
NCR Voyix - OM & Billing Team Lead

NCR Voyix

Cebu City, Central Visayas, Philippines (On-Site)
2 Months ago
NinjaVan - Creative Marketing Intern (Graphic Design)

NinjaVan

Makati City, Metro Manila, Philippines (Hybrid)
9 Months ago
NinjaVan - Logistics Operations Intern

NinjaVan

Makati City, Metro Manila, Philippines (Hybrid)
9 Months ago
Snappr - Support Quality Specialist

Snappr

Metro Manila, Philippines (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

GoMotive - Account Executive, Enterprise - West

GoMotive

United States (Remote)
3 Months ago
USE Insider - Account Director - United States

USE Insider

United States (Remote)
1 Week ago
Discord - Account Executive - Mobile Gaming

Discord

San Francisco, California, United States (On-Site)
2 Weeks ago
Prophecy - Enterprise Account Executive

Prophecy

United States (Remote)
1 Month ago
Salesforce - Senior Account Partner - KSA

Salesforce

Dubai, Dubai, United Arab Emirates (Hybrid)
1 Week ago
Sword Health - AP Staff Accountant

Sword Health

Porto, Porto District, Portugal (Hybrid)
1 Month ago
CookUnity - Account Manager

CookUnity

Buenos Aires, Buenos Aires, Argentina (Remote)
1 Week ago
Eve  - Account Executive - Mid Market

Eve

United States (Remote)
8 Months ago
Dialpad AI - Sales Account Executive

Dialpad AI

Pasig, Metro Manila, Philippines (Remote)
3 Months ago
Gupta Media - Associate Account Director, Paid Media

Gupta Media

Boston, Massachusetts, United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Ho Chi Minh City, Vietnam (On-Site)

Hai Phong, Vietnam (On-Site)

Subang Jaya, Selangor, Malaysia (On-Site)

Subang Jaya, Selangor, Malaysia (On-Site)

Hai Phong, Vietnam (On-Site)

Ho Chi Minh City, Vietnam (On-Site)

Lam Dong, Vietnam (On-Site)

Ho Chi Minh City, Vietnam (On-Site)

View All Jobs

Get notified when new jobs are added by NinjaVan

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug