Bilingual Collections Representative

Location(s): Mississauga HQ

Job Schedule: Full-time - Hybrid

Education Requirement: Bachelor – preferred

Sponsorship: No 

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Bilingual Collections Representative to join our team in Mississauga.

A Day in the Life:

• Make collection calls and send correspondence for accounts past due more than 5 days; arrange payment to bring accounts current.

• Provide customer service related to collection issues and account discrepancies.

• Finalize and verify vendor invoices once approved by supervisors.

• Maintain communication with customers, dealers, and internal teams to reduce delinquency.

• Identify accounts requiring additional research or skip tracing and take timely action.

Who We’re Looking for:

Required:

• University degree preferred (or equivalent experience).

• Fluency in French and English is required (both written and verbal).

• 1+ years of experience in Collections or Accounts Receivable.

• Proficient in Microsoft Word, Excel, and Outlook; comfortable learning new systems.

• Excellent English communication skills, both written and verbal.

• Strong multi-tasking ability, analytical mindset, and attention to detail.

• Must be eligible to work in Canada, as NCI does not provide sponsorships.

Desired:

• Experience handling high-volume collection calls and inquiries.

• Knowledge of skip tracing and investigative account research.

• Previous exposure to vendor invoice verification and reconciliation.

• Familiarity with quality and compliance standards in a collections environment.

Excited about this role? Submit your application today!

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).

All employment is contingent upon successful completion of background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.  When everyone belongs, the power of NISSAN is undeniable.  Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.  We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.