Broadcast Support Engineer

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DAZN is a global leader in sports media, operating the world's largest, rapidly expanding sports streaming service with a team of 2,200 in 25 countries. They are dedicated to innovating access to sports, ensuring fans can connect with content on any platform, anytime.

Committed to diversity, DAZN seeks to mirror the global sports fan community's diversity within its workforce. They emphasize an inclusive environment that promotes equality and values contributions from all backgrounds

Job description

As their new Broadcast Support Engineer, you'll have the opportunity to:

• Monitoring of DAZN’s critical broadcast systems
• Act as an escalation point for operations teams in resolving technical faults.
• Provide regular maintenance of broadcast playout and related production equipment.
• Follow best practices and procedures on internal and external ITSM systems.
• Attending meetings with team leaders and senior engineers to improve process and instructional guidance documentation.
• Communication and escalation with vendors

You’ll be set up for success if you have:

• Knowledge of broadcast technology including playout, IP networking, contribution, and video and audio encoding
• Experience with technical fault finding and root cause analysis.
• Experience with cloud computing platforms such as AWS or similar
• Experience using monitoring tools such as Dataminer, Grafana or similar.
• Experience working on 24/7 shift patterns.
• Even better if you have:
• Knowledge of Cloud and Virtualisation technologies
• Awareness of current OTT encoding technologies