Business Administrator – Damage Cost Recovery

12 Months ago • All levels
Administartive

Job Description

As a Business Administrator – Damage Cost Recovery, you’ll drive outcomes, minimise loss, and build lasting partnerships within a high-performing team. This pivotal role involves managing financial recoveries efficiently and fairly, safeguarding critical infrastructure for Australia’s leading telecommunications organisation. You will lead damage claim investigations, collaborate with stakeholders, apply legal expertise, negotiate settlements, and educate on damage prevention.
Good To Have:
  • Familiarity with telecommunications networks and internal systems is a plus.
Must Have:
  • Lead damage claim investigations, gather facts, review evidence.
  • Collaborate with internal teams, property owners, councils, and third parties.
  • Apply legal expertise (Common Law, Telecommunications Act) to build robust claims.
  • Negotiate settlements with insurers, solicitors, and other parties.
  • Educate stakeholders on damage prevention, promoting ‘Before You Dig’.
  • Maintain accurate records, databases, and systems for audit.
  • Proven experience conducting legal research and managing evidence.
  • Meticulous approach to detail.
  • Strong written communication skills for claims and disputes.
  • Ability to work in a hybrid team and adapt to new technologies.
  • Advanced proficiency in Office 365 (Word, Excel, Teams).
  • Excellent negotiation and stakeholder management skills.

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Drive Outcomes, Minimise Loss, and Build Lasting Partnerships

Are you ready to take on a pivotal role where your attention to detail, legal acumen, and ability to build relationships can make a real impact? As a Business Administrator – Damage Cost Recovery, you’ll be at the heart of a high-performing team, ensuring that financial recoveries are managed efficiently and fairly, while also helping to safeguard critical infrastructure for Australia’s leading telecommunications organisation.

What You’ll Do

  • Lead Damage Claim Investigations: Take ownership of a portfolio of small damage claims, using advanced research and investigation techniques to gather facts, review evidence, and confirm details through a variety of digital tools.
  • Collaborate Across Stakeholders: Work closely with internal teams, property owners, councils, and third parties to ensure accurate, timely claim resolutions and to prevent future issues.
  • Apply Legal Expertise: Utilise your understanding of legal frameworks—including Common Law and the Telecommunications Act—to build robust claims, preserve evidence integrity, and maximise recovery success.
  • Negotiate and Resolve: Confidently negotiate settlements with insurers, solicitors, and other parties, always striving for fair and positive outcomes.
  • Educate and Prevent: Proactively engage with stakeholders to share best practices on preventing damage, such as promoting ‘Before You Dig’ initiatives.
  • Maintain High Standards: Ensure all records, databases, and systems are updated accurately, supporting audit requirements and continuous improvement.

What You Bring

  • Proven experience conducting legal research and managing evidence to build compelling cases.
  • Meticulous approach to detail
  • Strong written communication skills for preparing claims and managing disputes.
  • Ability to work seamlessly in a hybrid team environment and adapt quickly to new technologies.
  • Advanced proficiency in Office 365, especially Word, Excel, and Teams.
  • Excellent negotiation and stakeholder management skills.
  • Bonus: Familiarity with telecommunications networks and internal systems is a plus.

Success Means

  • Maximising cash recovery and resolving disputes efficiently.
  • Delivering timely, accurate settlements and maintaining best-in-class record-keeping.
  • Helping protect critical infrastructure through proactive education and stakeholder engagement.

If you’re looking for a role where legal, analytical, and interpersonal skills can truly make a difference—while supporting a culture of excellence and innovation—this opportunity is for you. Apply now to help shape the future of infrastructure protection and cost recovery!

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