Analyst, Investment Operations Analyst

BlackRock SMA Solutions is expanding its team to support customized portfolio offerings for Citi Wealth. This Analyst/Associate role involves supporting daily, monthly, quarterly, and annual billing and performance processes for 8,000 accounts across US, EMEA, and APAC. The successful candidate will ensure accuracy and efficiency, provide exceptional client service, manage accounts receivable, and contribute to automation and standardization projects, enhancing operational excellence and understanding the broader business impact.

Must Have

• Support daily, monthly, quarterly, and annual billing processes for 8,000 accounts
• Ensure accurate and timely reporting of returns and composites across asset classes
• Provide exceptional, personalized service to external partners
• Monitor, escalate, and manage accounts receivable process
• Support automation/standardization efforts and evolution of standard deliverables
• Lead initiatives to improve operating model with internal partners
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• 1-3 years of experience in investment operations at an investment management firm
• Proven ability to manage multiple priorities and deliver high-quality results
• Exceptional attention to detail and problem-solving abilities
• Ability to operate effectively and adhere to tight deadlines
• Demonstrated ability to be flexible and adapt to changing circumstances

Good to Have

• Background in billing and performance
• Strong proficiency in Microsoft Excel (VLOOKUP, pivot table, formula driven data scrubbing, VBA)

Perks & Benefits

• Strong retirement plan
• Tuition reimbursement
• Comprehensive healthcare
• Support for working parents
• Flexible Time Off (FTO)

Team Overview

BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations.

About the Role

SMA Solutions business is establishing a new team dedicated to the support of customized portfolio offerings to Citi Wealth. We are seeking a highly motivated and detail-oriented Analyst/Associate to join our SMA Solutions team. The successful candidate will support daily, monthly, quarterly, and annual billing and performance processes across our Business, ensuring accuracy and efficiency in all tasks. This role requires strong analytical skills, excellent communication abilities, and a commitment to operational excellence. You will play a crucial role in enhancing our performance billing operations and contributing to the overall success of our team.

Responsibilities

• Support daily, monthly, quarterly, and annual billing processes of 8,000 accounts within the team’s service-level agreement by following established procedures and policies across US, EMEA, and APAC regions
• Ensure the accurate and timely report of returns and composites across various asset classes such as fixed income, equities, ETFs, mutual funds, long-short strategies, and options
• Provide exceptional, personalized service to external partners, ensuring their needs are met with the highest level of attention and care. This includes proactive communication, timely resolution of issues, and a commitment to exceeding their expectations.
• Monitor, escalate, and proactively manage the accounts receivable process, ensuring the timely collection and reconciliation of any outstanding funds owed to the firm.
• Support various projects, including automation/standardization efforts and the evolution of standard deliverables. Lead initiatives to improve our operating model by collaborating with internal business and technology partners, ensuring continuous enhancement of processes and systems
• Continuously seek to learn and understand how our responsibilities and processes integrate into the broader business model. Recognize the impact of our decisions on our clients and other areas within the firm.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field with a keen interest in client service and operational excellence
• 1-3 years of experience in investment operations at an investment management firm.
• Background in billing and performance is preferred
• Proven ability to manage multiple priorities effectively and deliver high-quality results in a fast-paced environment
• Exceptional attention to detail and problem solving abilities
• Strong proficiency in Microsoft Excel (VLOOKUP, pivot table, formula driven data scrubbing, VBA) is a plus
• Ability to operate/prioritize effectively and adhere to tight deadlines
• Demonstrated ability to be flexible and adapt to changing circumstances

For Princeton, NJ Only the salary range for this position is USD$76,000.00 - USD$95,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at .

About

At , we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on , please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

About Us

's purpose is to help more and more people experience financial well-being. As a global investment manager and a leading provider of financial technology, our clients—from grandparents, doctors, and teachers to large institutions—turn to us for the solutions they need when planning for their most important goals. People join our firm from around the world to gain real-world experience while making an impact. Discover how you can have a career at that's exciting, rewarding and full of possibilities.