Business Development Representative I

About Dialpad

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

We’re seeking a Business Development Representative who can leverage their skills to uncover and develop new opportunities across EMEA. The ideal candidate for this individual contributor role will thrive in a fast-paced, start-up environment.

Demonstrated success in exceeding sales objectives, knowing how to navigate organizations with multiple decision-makers, and having a love for the thrill of the hunt is a recipe for success in this role! This role is based out of our London office and will require the candidate to be in the office 5 days per week.

What you'll do

• Generate new business opportunities to fuel Dialpad’s pipeline and growth.
• Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities.
• Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts.
• Outbound prospect to companies via cold calling, email, marketing campaigns, etc.
• Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory.
• Learn and maintain in-depth knowledge of Dialpad’s products.
• Manage, track, and report on all activities and results using Salesforce.
• Exceed monthly/quarterly quotas for opportunities created.
• Conduct high-level discovery and conversations with senior executives in target accounts.

Skills you'll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills.
• A self-starter with a track record of successful, credible achievements.
• Ability to work in a high-energy sales team environment; a team player.
• Previous experience in sales development, operations, marketing, and/or sales.
• Knowledge of business processes, roles, and organizational structure.
• Competitive personality with a desire to grow and win.
• Passionate about technology and business.
• Proficient in using Salesforce and LinkedIn.
• Cold-calling experience preferred.
• 0-1+ years work experience in a professional environment (internship/work study experience counts!).
• BA/BS degree or equivalent experience.
• Professional fluency in French

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work

, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.