Sr. Sales Development Representative, Enterprise

Dialpad is seeking a Sr. Sales Development Representative for its Enterprise Sales team in Tempe, AZ. This role focuses on acquiring new customers, uncovering market opportunities, and generating qualified sales opportunities for Enterprise Account Executives. Responsibilities include building prospect lists, pipeline management, maintaining product knowledge, and developing prospecting strategies using various communication channels. The position offers close mentorship and professional development within a collaborative, Ai-powered customer communications platform environment.

Must Have

• 2+ years experience in enterprise segment out-bounding, preferably in SaaS sales
• Efficient, organized, and detail-oriented
• Highly motivated and committed to achieving success
• Possess humility, integrity, and coachability
• Ability to navigate sales tools like SFDC, ZoomInfo, Outreach, Sales Navigator, and Dialpad
• Initiate high-level discovery calls with senior decision-makers
• Adhere to team KPI metrics and prospecting standards
• Research target accounts and key stakeholders

Perks & Benefits

• Competitive benefits and perks
• Robust training program
• Inclusive office environment
• Vibrant culture
• Certified Great Place to Work

About Dialpad

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

About the team

Dialpad’s Sr. Sales Development Representative, Enterprise will contribute to our Enterprise Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification and industry research to create qualified sales opportunities for your Enterprise Account Executives.

Dialpad’s Sales Development team develops relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development.

Your Role

As a Senior Sales Development Representative, Enterprise, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll work closely with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also help create prospecting lists for target accounts and key decision makers and reach out to them using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, motivation and love of winning to hone your craft and launch yourself into a successful sales career!

This position reports to our Director of Sales Development and is based in our Tempe, AZ office.

What you’ll do

• Learn to navigate through sales tools such as SFDC, ZoomInfo, Outreach, Sales Navigator and Dialpad.
• Act as an Advisor/Consultant to initiate enterprise sales cycles.
• Initiate high level Discovery calls with Senior level decision makers.
• Adhere to team KPI metrics and prospecting standards.
• Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.
• Research target accounts and key stakeholders in your territory.

Skills you’ll bring

• 2+ years experience working in a professional environment, out-bounding into the enterprise segment preferably in SaaS sales.
• Efficient, organized and detail-oriented.
• Highly motivated and committed to achieving success.
• Humility, integrity and coachability are a must. We take great pride in our work culture and people are our priority.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.