Business Operations Assistant

The Business Operations Assistant will support the Business Operations Director & Managers in daily coordination, tracking, and follow-up of partnership projects and business opportunities. This role involves analyzing ecosystems, opportunities, and strategies with partners, ensuring effective communication and alignment across departments and time zones, and acting as a liaison with local studios in the SEA time zone. Key responsibilities include project management support, reporting, documentation, and facilitating internal and external communication.

Must Have

• Support coordination of ongoing projects (operational services, business opportunities, visibility, catalog placements).
• Act as a liaison with local studios in the SEA time zone.
• Assist in following up with departments to gather updates and consolidate project status.
• Maintain progress tracking tools (e.g., Trello).
• Support preparation of project documentation, meeting notes, and status reports.
• Coordinate tasks and deliverables under guidance.
• Escalate issues or delays and propose basic solutions.
• Prepare draft reports and presentations for internal and partner meetings.
• Support tracking of KPIs, costs, and deliverables.
• Document processes, updates, and lessons learned.
• Help prepare partner communication materials.
• Ensure smooth coordination between internal teams and external stakeholders.
• Act as a supportive contact for operational questions.

JOB DETAILS

ABOUT YOU

ABOUT US

Job Purpose

Assist the Business Operations Director & Managers in the daily coordination, tracking, and follow-up of partnership projects and business opportunities. Support the analysis of ecosystems, opportunities, and strategies with partners while ensuring effective communication and alignment between departments across time zones.

• Support the Business Operations Director & Managers in coordinating ongoing projects (including but not limited to operational services, business opportunities, visibility with partners, and catalog placements) to ensure smooth execution and high-quality delivery of all commitments.
• Act as a liaison with local studios in the SEA time zone, ensuring day-to-day alignment on priorities, deliverables, and project status.

Principal Accountabilities

1. Project Management & Support:

• Assist in following up with departments (Sales, Marketing, Operations, Production, etc) to gather updates and consolidate project status.
• Help maintain progress tracking tools (e.g., Trello or others) with real-time updates.
• Support preparation of project documentation, meeting notes, and status reports.
• Coordinate tasks and deliverables under the guidance of the Business Operation Director.
• Escalate issues or delays to the Business Operations Director / Manager and propose basic solutions when possible.

2. Reporting & Documentation:

• Prepare draft reports and presentations for internal and partner meetings.
• Support tracking of KPIs, costs, and deliverables under the supervision of the Business Operation Director / Manager in a form of dashboards
• Document processes, updates, and lessons learned for future reference.

3. Partner & Internal Communication:

• Help prepare partner communication materials (memos, recap slides, follow-up emails).
• Ensure smooth coordination between internal teams and external stakeholders by consolidating information.
• Act as a supportive contact for operational questions when the Business Operation Director is unavailable.