Business Operations Associate

Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 2.5 million employees and backed by top investors. The Business Operations Associate will be a versatile, action-oriented individual bridging strategy and execution. This role focuses on using data to identify bottlenecks, optimize processes, and drive high-priority initiatives, solving ambiguous problems, and building scalable systems to turn insights into operational reality. The associate will report to the Senior Manager, Business Operations.

Must Have

• Lead high-impact, cross-functional projects from conception to execution
• Turn broad strategic goals into actionable project plans
• Build robust financial models, capacity plans, and forecast scenarios in Excel/Google Sheets
• Identify inefficiencies in current workflows and design scalable processes
• Define and track company-wide OKRs and departmental KPIs
• Investigate the "why" behind the numbers and proactively flag risks to leadership
• Partner with the Data Analyst to ensure teams have access to the right data
• Translate complex data sets into executive-level presentations and memos that drive decision-making
• 2-5 years of experience in Business Operations, Management Consulting, Investment Banking, or a Strategy/Analytics role
• Advanced Spreadsheet Modeling (Excel/Google Sheets)
• Proficiency building visualization clarity through decks (PowerPoint/Google Slides)
• Familiarity with BI tools (Looker, Metabase, Tableau)
• Structured Problem Solver able to break down messy, open-ended problems
• Ability to verify numbers and extract insights to support arguments
• Excellent at synthesizing complex information into crisp, clear, concise, and compelling narratives

Good to Have

• Experience in a fintech, banking, or high-growth startup environment
• Able to write intermediate SQL queries (e.g., in Snowflake) to pull your own data
• Familiarity with data warehousing concepts (e.g., Snowflake)
• Exposure to modern data stack tools (dbt, Fivetran)

Perks & Benefits

• Flexible PTO
• Medical coverage
• Dental coverage
• Vision coverage
• Life coverage
• Disability coverage
• Parental leave
• Monthly stipend
• Equity options

About Rain

Rain is the fastest-growing earned wage access (EWA) fintech in the U.S. We serve 2.5 million employees and are backed by top investors like QED and Prosus. We have raised nearly $400M in funding, including the largest Series A in fintech history, and recently closed our Series B to fuel our next stage of hypergrowth.

Our platform helps people avoid unnecessary financial stress while helping employers boost retention, productivity, and employee well-being. We're driving a movement toward financial freedom, and we are just getting started.

About the Business Operations Team

We are seeking a versatile and action-oriented Business Operations Associate to join our growing team. While data is at the core of what we do, this role goes beyond just reporting on what happened—you will focus on making things happen.

You will act as the connective tissue between our various teams. Your mission is to bridge the gap between strategy and execution, using data to identify bottlenecks, optimize processes, and drive high-priority initiatives. If you love solving ambiguous problems, building scalable systems, and turning insights into operational reality, this is the role for you.

You will be reporting to the Senior Manager, Business Operations with the option to work remotely or in-person in our downtown Nashville office.

What You’ll Do

• Lead high-impact, cross-functional projects from conception to execution
• Turn broad strategic goals into actionable project plans and ensure teams are aligned
• Build robust financial models, capacity plans, and forecast scenarios in Excel/Google Sheets to guide resource allocation and budgeting
• Identify inefficiencies in current workflows and design scalable processes
• Define and track company-wide OKRs and departmental KPIs
• Investigate the "why" behind the numbers and proactively flag risks to leadership
• Partner with the Data Analyst to ensure teams have access to the right data
• Translate complex data sets into executive-level presentations and memos that drive decision-making

Who You Are

• You have 2-5 years of experience in Business Operations, Management Consulting, Investment Banking, or a Strategy/Analytics role at a high-growth tech company
• You have advanced Spreadsheet Modeling: Top 1% of Excel/Google Sheets users (models are clean and auditable)
• Proficiency building visualization clarity through decks (PowerPoint/Google Slides) and familiar with BI tools (Looker, Metabase, Tableau)
• Structured Problem Solver able to break down messy, open-ended problems
• You verify the numbers and know how to extract insights to support arguments
• You excel at synthesizing complex information into crisp, clear, concise, and compelling narratives

Preferred Qualifications

• Experience in a fintech, banking, or high-growth startup environment
• Able to write intermediate SQL queries (e.g., in Snowflake) to pull your own data
• Familiarity with data warehousing concepts (e.g., Snowflake)
• Exposure to modern data stack tools (dbt, Fivetran)

Compensation

$110,000 - $130,000

Note this is a range and we take in a variety of factors when determining total compensation for the position.

How we care for our team

Along with competitive salaries, Rain offers great benefits including:

• Flexible PTO
• Medical, Dental, Vision, Life, Disability coverage
• Parental leave
• Monthly stipend
• Equity options

Diversity, Equity and Inclusion Commitments

As part of our dedication to the diversity of our workforce, Rain is committed to Equal Employment Opportunity and does not discriminate based on race, religion, color, national origin, ethnicity, gender, sex (including pregnancy), protected veteran status, age, disability, sexual orientation, gender identity, gender expression, or any unlawful criterion existing under applicable federal, state, or local laws. If you need assistance or accommodation due to a disability, you may contact us at HR-US@rain.us.

What’s Next

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 10 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.