Business Process Improvement Analyst

Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

What You Will Do

As a BPI Analyst, you will help investigate and address process challenges by gathering information, mapping workflows, and supporting recommendations that improve operational effectiveness. You will work closely with experienced team members to learn best practices, analyze data, and track the impact of process changes.

You will apply basic principles of the BPI framework and methodologies, such as Six Sigma, to assist in the ongoing enhancement of operational processes within the Index organization. You will help maintain documentation for current and future process designs and use data analysis tools to help monitor performance and support successful change efforts. Your work will involve identifying bottlenecks, inefficiencies, and other process issues, and assisting in implementing solutions to achieve the following outcomes:

• Help reduce costs and waste.
• Support increased efficiency and productivity.
• Contribute to improved quality and stakeholder/client satisfaction.
• Assist in eliminating redundant efforts.
• Develop clear and concise process documentation to support stakeholders.
• Basic understanding of business process improvement and an openness to learning how to optimize and innovate Index business operations.
• Ability to collaborate with different teams and work towards shared goals.
• Willingness to make thoughtful decisions and help improve processes while maintaining quality and a good user experience.
• Good communication and teamwork skills, able to listen to business stakeholders, and share ideas clearly in meetings and presentations.
• Strong interest in solving problems and learning from user feedback to help shape process improvements.
• Comfortable working with unclear information and able to suggest solutions for process improvements.
• Demonstrated ability to help resolve process-related challenges in a dynamic and changing work environment.
• Ability to build positive working relationships with team members and other departments.
• Attention to detail when examining process data and information to help develop practical solutions.
• Flexible and adaptable, able to manage multiple tasks and priorities in a fast-paced, team-oriented environment with a focus on getting results.

What We Expect

• Bachelor’s degree or equivalent experience in business, analytics, operations, or related field.
• Some experience or coursework in process design, operations, analytical thinking, or product design is preferred.
• Familiarity with process documentation tools such as Figma or Visio is a plus but not required—willingness to learn is important.
• Basic understanding of data analysis tools like Tableau or Excel.
• Comfortable using PowerPoint to organize and share information in meetings or team presentations.
• Desire to learn industry best practices and apply them in daily work.
• Openness to pursuing certifications such as Lean Six Sigma as part of ongoing professional development.

Does It Sound Like You?

Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified!

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We Power the Markets that Power the World

At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.

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